Deputy Public Administrator I

Job Summary

Performs a variety of tasks to support and maintain the Public Administrator’s office and the clients it serves. Duties and responsibilities may be changed at any time due to reasonable accommodations or other reasons deemed appropriate by the County.

Essential Duties And Responsibilities

• Aid the public at the front counter and by telephone
• Accurately document phone calls in client files
• Forward phone messages to appropriate office personnel
• Schedule all care plan meetings for Public Administrator’s office personnel
• Prepare Annual Status Reports for probate
• Process incoming and outgoing mail
• Review, approve, and sign customary documents for all wards; all leases and contracts to be reviewed by Public Administrator
• Save and print necessary Orders from probate
• Respond to ward/protective placement and clinical issues
• Participate in care plan meetings representing the Public Administrator
• Rotate on-call schedule; carry and answer emergency phone on 24-hour basis

Other Duties And Responsibilities

• Operate office equipment, including but not limited to: copy machine, computer, phone, 10-key
• Perform all other duties as assigned by CDPA/PA

Education/Experience

• High School diploma required
• At least three years of increasingly responsible related experience; or any equivalent combination of related education and experience, preferred

Required Knowledge, Skills and Abilities

• Communicate orally and in writing, in person as well as on phone
• Able to read files, enter documentation, and respond to questions in a timely manner
• Able to achieve high client satisfaction and relationships, with ongoing administration processes
• Protect a high level of confidential client information, including personal medical and financial records
• Exercise judgement, decisiveness and creativity in situations involving a variety of pre-defined duties subject to frequent change
• Recognize and identify degrees of similarities or differences between characteristics of forms associate with job-related objects, materials and tasks
• Work under pressure, manage a complex and high workload while simultaneously changing direction based on business priorities
• Knowledge of eligibility guidelines of benefits for individuals with disability
• Able to work independently and as part of a team
• Knowledge of standard office practices, record keeping, office equipment and computer software, including proficiency in Microsoft Office programs
• Perform a variety of tasks with a high degree of detail and accuracy
• Excellent communication, written and listening skills
• Strong attention to detail and organization skills

Cognitive Ability

• Understand and convey complex information is a must

Special Requirements

• Candidates must pass a criminal background check, meet all legal hiring requirements, and be able to obtain and maintain a surety bond

Employee Behavior And Conduct

• County employees shall conduct themselves in a professional manner
• Employees should respect their colleagues, and extend courtesy to those with whom they come in contact both internally and externally during the performance of their job duties

Benefits

• Medical
• Health Savings Account or Flexible Spending Accounts
• Dental
• Life
• Retirement
• Vision
• Short-Term Disability
• Long-Term Disability
• Deferred Compensation Plan (457b)
• Paid-Time-Off (PTO) plan
• 13 paid holidays