Deputy Director of Youth Programs

Program Oversight

Provide leadership and direction across assigned sites to ensure alignment with organizational priorities, contract expectations, and departmental goals.

Oversee a portfolio of school- and center-based sites to ensure safe, high-quality, and contractually compliant programming.

• Conduct regular site visits, observations, and program reviews, monitoring quality, enrollment, attendance, staffing, and youth engagement
• Lead or support new site launches, including space setup, staffing, systems implementation, and enrollment
• Provide site-level leadership coverage during Program Director absences or staffing transitions
• Develop and monitor portfolio-wide improvement plans, ensuring corrective actions are implemented when site performance falls below expectations
• Ensure consistent implementation of program models, SEL frameworks, enrichment activities, and funder deliverables

Lead program audits, monitor documentation, and support audit readiness across assigned sites

Review incident reports and provide guidance on incident response, corrective action, and risk mitigation.

• Provide consultation, guidance, and operational support to Program Directors in addressing challenges related to staffing, enrollment, compliance, reporting, fiscal management, and daily operations, including hiring, retention, budget management, workscope development, and data oversight
• Directly supervise Program Directors through regular 1:1s, performance reviews, and goal setting
• Support Program Directors in managing site staff, including scheduling, retention, and professional development
• Lead recruitment and onboarding efforts in collaboration with Program Directors and Education’s Operations team as needed; identify and develop talent for the organizational pipeline
• Address escalated personnel matters in collaboration with the Program Director, Youth Department Leadership, and Human Resources
• Coach, mentor, and develop Program Directors to strengthen leadership capacity, decision-making, problem-solving, and operational effectiveness

Leadership & Talent Development

• Build leadership capacity through coaching, accountability, and staff development
• Coach, mentor, and develop Program Directors to strengthen leadership capacity, decision-making, problem-solving, and operational effectiveness

Program Quality & Continuous Improvement

• Use data, observations, and feedback to strengthen program quality and participant outcomes

Performance, Compliance & Accountability

• Maintain high standards of compliance, operational excellence, and organizational accountability

Fiscal & Operational Stewardship

• Demonstrate sound judgment in managing resources, budgets, and operational systems

Strategic Thinking & Problem Solving

• Anticipate challenges, develop solutions, and drive continuous improvement

Partnership & Relationship Management

• Build collaborative relationships with internal and external stakeholders

Required Qualifications

• Knowledge of and adherence to the Department of Health, Department of Education, NYS OCFS, and/or NYC DYCD and COMPASS, SONYC, & CORNERSTONE models, guidelines, and polices and their impact on FDC’s programs
• Proven ability to energize, motivate, and engage staff
• Bachelor’s degree required in Education, Psychology, Sociology or related field
• At least 5 years of experience working in the field of youth education and/or youth afterschool programs
• At least 2 years of demonstrated successful experience supervising after-school programs and managing teams