Deputy Director of Student Centers

About the role

The Student Centers serve as the core community building and special events spaces at the University of Chicago. The Student Centers play a formative role in the Campus and Student Life goal of creating a comprehensive and integrated network of services that support the academic mission and facilitate student learning, engagement, and success.

Responsibilities

• Provide leadership for the operations, maintenance, repairs, custodial services, and safety needs of Ida Noyes Hall, Reynolds Club, Mandel Hall, and a few other campus event spaces.
• Oversee departmental resources, including furniture, fixtures, and audio-visual equipment.
• Develop, implement, and maintain policies and procedures governing the use of Student Centers' spaces and other student activity spaces as appropriate.
• Lead emergency planning and response protocols across the space portfolio.
• Makes sure inspections of buildings, equipment, and/or surrounding grounds are reviewed for deficiencies and potential safety, health, or code problems.
• Reviews and authorizes written reports summarizing findings and recommends solutions.
• Foster a strong sense of community, belonging, and affinity for Student Centers spaces through intentional programming, design, and collaboration with students and campus partners.
• Oversee programs and initiatives that build tradition and activate Student Centers' spaces.
• Develop and maintain an environmental design vision that supports inclusive, welcoming, and functional spaces.
• Directly supervise three professional staff. Indirectly supervise a large team of professional and student staff across three operational areas.
• Hire, train, supervise, and evaluate professional and student staff.
• Create and support opportunities for professional development and other on the job learning.
• Promote a culture of accountability, growth, and high-quality service.
• Serve as the primary liaison to campus partners involved in the shared use and management of the facilities.
• Manage purchasing and resource allocation for facilities and programs within the portfolio, including Student Centers and student-run coffee shops.
• Aid in the development, monitoring, and projection of departmental budgets.
• Assist with assessment projects and annual reporting responsibilities.
• Contribute to departmental initiatives, planning efforts, and special projects as needed.
• Develop facilities maintenance policies and procedures.
• Plans renovation and other facilities-related projects, including ensuring projects are completed on time and within budget.
• Performs other related work as needed.

Requirements

• Education: Minimum Qualifications: A college or university degree in related field.
• Experience: Minimum requirements include 7+ years of work experience in a related job discipline.

Qualifications

• Education: Master’s degree preferred.
• Experience: Supervising full or part-time staff and/or supervising union employees.
• Demonstrated ability in facility management.
• Experience in progressively responsible roles, preferably in a student union, higher education, hospitality, or comparable environment.
• Experience with budgeting, financial analysis, and reporting.

Skills

• Demonstrated success in working with diverse student populations.
• Strong interpersonal, verbal, and written communication skills.
• Ability to manage complex operations in a fast-paced, high-volume environment.
• Strategic thinker with the ability to balance immediate needs with long-term planning.
• Resilient, adaptable, and resourceful.
• Commitment to stewardship of University resources and serving as a positive ambassador for the Student Centers.
• Proven ability to build, lead, and sustain high-performing teams.

Benefits

• Benefits Eligible: Yes.

Pay

Pay Rate Type: Salary
FLSA Status: Exempt
Pay Range: $80,000.00 - $93,000.00