Deputy Director, Ambulatory Care Services

NYC Health + Hospitals/Gotham Health is one of the largest Federally Qualified Health Centers (FQHC) in the country, providing coordinated world-class primary and specialty care with dignity and respect for all New Yorkers, without exception. At Gotham Health, we practice a person-centered caring culture that values delivering compassionate, quality healthcare in partnership with our patients, community organizations, and staff. Gotham Health is focused on high-quality, affordable care to everyone regardless of ability to pay. We serve the community through a two-pronged approach: providing treatment to those who need it while emphasizing prevention. We strive to deliver services in a way that maximizes each patient's opportunity to achieve successful health outcomes, we believe in every person's right to participate in their care plans, we facilitate partnerships with other community resources to meet the needs of our patients beyond healthcare, and we celebrate and recognize the compassionate care of our committed staff.

About the role

Under direction of the Director of Ambulatory Care Services, with wide latitude of independent judgment and initiative, plans, develops, coordinates and monitors the administrative and financial aspects of the programs of the Office of Ambulatory Care Services. Assumes responsibility for the internal management of the Office of Ambulatory Care Services. In the absence of the Director, assumes responsibility as acting director of the Office of Ambulatory Care Services.

Responsibilities

• Coordinates Central Office policy development and hospital program implementation for the delivery of ambulatory care services.
• Reviews, analyzes, monitors and assesses the progress of the Corporation’s health care facilities in attaining Corporate goals, standards and priorities set for the Ambulatory Care Systems.
• Coordinates the financial, administrative and capital facilities activities relating to the development of alternative plans, programs and services.
• Coordinates the preparation of personnel, supply and equipment budgets for ambulatory care service.
• Supervises all internal functionings of the office.
• Conducts and participates in meetings, conferences and seminars as a representative of the Office of Ambulatory Care Services.
• Undertakes special projects and assignments as directed.
• Serves as deputy for areas of functional responsibilities.

Requirements

• A Master’s Degree from an accredited college or university and seven years of full-time paid experience of program development in a hospital or health care facility in meeting community health needs, health care planning, financial planning, operations and analysis and implementation, in an administrative, consultative, managerial or executive capacity; or,
• A Baccalaureate Degree from an accredited college or university in Business Administration, Social Sciences, Management, Health Care Administration or related discipline; and, eight years of full-time paid experience at the level indicated above; and, demonstrated skills in written and medical communications; or,
• A satisfactory equivalent combination of education, training and experience.

Preferred Qualifications

• Seven or more years of experience in Ambulatory Care operations and patient access management.
• Knowledgeable in FQHC/HRSA and related regulatory standards.
• Prior outpatient, multi-specialty leadership experience is required.