Deputy CIO

Responsibilities

• Develop and execute a comprehensive, multi-year technology strategy and roadmap aligned with ForHealth Consulting and UMass Chan Medical School strategic plans.
• Set the overall strategic direction of the technology plan in partnership with the AEVCSS and ForHealth Consulting Executive Vice Chancellor.
• Ensure that all digital initiatives are integrated into enterprise strategic planning, resource allocation, and governance processes.
• Conduct ongoing evaluation of the organizations technology capabilities and recommend enhancements, modernizations, and organizational adjustments.
• Lead the Digital Solutions business unit with focus on Composable Architecture, overseeing the selection, integration, and orchestration of Software as a Service (SaaS) and Commercial off-the-shelf (COTS) platforms to create a unified ecosystem – driving delivery of innovative, value-driven digital solutions for clients and internal stakeholders.
• Direct the strategy for the enterprise integration platform – Integration Platform as a Service (iPaaS) – ensuring seamless data flow and interoperability between disparate back-office and client-facing systems.
• Serve as a change agent, promoting automation, modernization, and adoption of contemporary digital tools across the organization.
• Identify opportunities to digitize manual processes and introduce platforms that improve efficiency, scalability, and service quality.
• Oversee creation of interoperable digital solutions that integrate and analyze real-time data from disparate sources to support clinical and public-sector decision-making.
• Lead development and execution of a technology governance model that improves predictability, delivery quality, and organizational agility.
• Ensure technology operations meet performance, reliability, and security expectations through close collaboration with UMass Chan IT and Information Security.
• Evaluate, standardize, and optimize technology capabilities embedded within business units.
• Build productive relationships with clients, public sector partners, clinical systems, consulting organizations, and health care entities.
• Partner with business units to evaluate and develop client-facing technology solutions that anticipate shifts in health care delivery systems.
• Collaborate with AEVCSS on sales strategy, supporting new business acquisition, upselling, and cross-selling opportunities.
• Present technology results and initiatives to university leadership, state agencies, and regional/national audiences.
• Prepare and oversee the technology budget, ensuring alignment with strategic priorities and expected ROI.
• Meet regularly with ForHealth Consulting Finance leadership to review expenditures, ROI, and forecasting.
• Continually attract, retain, and develop highly skilled IT professionals in a competitive national market.
• Manage vendor relationships and ensure high-quality delivery from external technology partners.
• Support communications strategies that articulate ForHealth Consultings mission, value, and technology priorities.
• Lead and/or support enterprise process improvement and cost optimization initiatives.

Qualifications

• Masters degree in Engineering, Information Technology, Computer Science, or a related field; or equivalent work experience.
• Experience leading Product Engineering or Platform Engineering teams in a multi-SaaS environment.
• Deep understanding of API-led connectivity, microservices, and modern integration patterns.
• Proven experience managing build vs buy decisions and integrating complex COTS solutions into existing legacy workflows.
• Minimum of 10 years of progressive technology leadership experience in health care, public sector consulting, or related environments.
• Demonstrated ability to communicate complex technical concepts to both technical and non-technical audiences, including public- and private-sector stakeholders.
• Experience with Agile product management and the Software Development Life Cycle (SDLC) for both internal and external-facing digital products.