Deputy Chief Information Officer (CIO)

About the role

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering an inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities.

Responsibilities

• Manage and oversee the MSP (Managed Service Provider) and portfolio of IT vendors and contracts – renewals, invoicing, billing.
• Serve as the CIO in their absence, ensuring continuity.
• Divide time between Strategic planning, assisting with the development of the roadmap. Tactical work – Project Management and executive sponsorship and Operational tasks including the oversight of the Goodwill Systems Engineers, ITBPs (IT Business Partners), Procurement, Data Analysis and Data Integration Team members.
• Oversee Website vendor(s) and Systems Engineer in support of websites. This includes Domain renewals and Certs.
• Take lead on policy updates and development, where applicable.
• Work with the CIO to prepare a long-term plan for capital projects based on business goals and the IT roadmap.
• Keep fully apprised of ongoing enhancements and technology initiatives in the various business units and departments, ensuring consistency in delivery of services and support.
• Keep abreast of new technologies, e.g. AI, and how they can be utilized by the business to improve processes and bring about efficiencies.

Requirements

• Strong vendor relationship skills and experience and understanding of and experience with the Business Partner model.
• Experience with Cyber security, Disaster Recovery and Incident Response Plan and Testing.
• Strong Operational and Tactical skills.
• Able to interact with internal and external stakeholders at all levels on business projects including subject matter experts and vendors.
• Strong organizational and project management skills: ability to prioritize multiple projects, set and meet deadlines.
• Highly collaborative with excellent communications skills in both technical and non-technical contexts.
• Able to work independently, recommend ideas for innovation.
• Strong computer skills and knowledge of MS Office suite a must.
• Bachelor’s degree in business, computer Science or similar field; or equivalent combination of education and experience.
• 8+ years of Executive IT leadership and management experience.
• Strong Project Management experience.
• Ability to frame strategy and convert to IT execution plans.
• Excellent written and verbal communication skills including creation and delivery of Power Point presentations.
• Ability to coordinate efforts with all Business areas in order to understand, plan, implement and support future systems and enable the business units to think past immediate requirements to future capability and capacity building.

Qualifications

• Strong vendor relationship skills and experience and understanding of and experience with the Business Partner model.
• Experience with Cyber security, Disaster Recovery and Incident Response Plan and Testing.
• Strong Operational and Tactical skills.
• Able to interact with internal and external stakeholders at all levels on business projects including subject matter experts and vendors.
• Strong organizational and project management skills: ability to prioritize multiple projects, set and meet deadlines.
• Highly collaborative with excellent communications skills in both technical and non-technical contexts.
• Able to work independently, recommend ideas for innovation.
• Strong computer skills and knowledge of MS Office suite a must.
• Bachelor’s degree in business, computer Science or similar field; or equivalent combination of education and experience.
• 8+ years of Executive IT leadership and management experience.
• Strong Project Management experience.
• Ability to frame strategy and convert to IT execution plans.
• Excellent written and verbal communication skills including creation and delivery of Power Point presentations.
• Ability to coordinate efforts with all Business areas in order to understand, plan, implement and support future systems and enable the business units to think past immediate requirements to future capability and capacity building.

Skills

• Vendor relationship skills and experience.
• Cyber security, Disaster Recovery and Incident Response Plan and Testing.
• Operational and Tactical skills.
• Interacting with internal and external stakeholders.
• Organizational and project management skills.
• Communications skills.
• Computer skills and knowledge of MS Office suite.
• Executive IT leadership and management experience.
• Project Management experience.
• Strategy and IT execution plans.
• Written and verbal communication skills.
• Coordination with Business areas.

Benefits

• Generous time-off policy to use when you need it.
• Health, wellness and financial resources to help you achieve our personal goals.
• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance.
• Retirement matching programs and contributions.
• Transit and commuter benefits.

Pay

Negotiable based on experience and qualifications.

Schedule

Full-time position.