Deputy Chief of Staff

Serco has a great opportunity for a rewarding, high-profile, and challenging position supporting projects for the US Navy on a dynamic team within Team Submarine. This role will impact military defense and the safety of sailors. A U.S. Department of War (DoW) Secret security clearance is required.

About the Role

The Deputy Chief of Staff serves as a seasoned advisor to executive leadership, coordinating strategic initiatives, executive operations, organizational planning, and cross-functional execution in support of the Submarine Industrial Base. This position partners directly with senior executives to advance mission priorities that strengthen the Nation's maritime industrial base, improve operational effectiveness, and support Department of Defense and Navy modernization objectives.

The Deputy Chief of Staff provides executive-level leadership across organizational operations, strategic planning, stakeholder engagement, executive communications, facilities management, policy implementation, and special projects while ensuring alignment with Navy and defense industrial base objectives. This role operates in a fast-paced executive environment requiring exceptional judgment, organizational leadership, discretion, and the ability to manage multiple high-visibility initiatives simultaneously.

The program supports the acquisition of COLUMBIA Class and VIRGINIA Class Submarines, including identifying, assembling, managing, and coordinating resources for R&D, design, construction, Test and Evaluation (T&E), and Live Fire Test and Evaluation (LFT&E). These are major defense acquisition programs with significant political importance to Congress and the Office of the Secretary of Defense (OSD).

Responsibilities

• Serve as principal advisor to executive leadership on organizational priorities, strategic initiatives, and executive office operations.
• Partner with the Chief of Staff to coordinate executive activities and ensure alignment of strategic objectives across multiple organizations.
• Lead planning, coordination, and execution of executive meetings, leadership engagements, strategic reviews, and governance activities.
• Lead and document mission requirement generation.
• Oversee documentation and reporting activities, including preparing executive briefings, decision papers, congressional responses, white papers, strategic communications, presentations, and talking points for senior leadership.
• Coordinate enterprise-wide initiatives involving government organizations, defense contractors, shipbuilders, suppliers, and industry stakeholders.
• Lead cross-functional teams responsible for executing strategic initiatives supporting the Submarine Industrial Base and defense industrial base modernization.
• Manage executive office operations, including scheduling, action item management, executive correspondence, and leadership communications.
• Direct organizational operations, facilities management, workplace services, space planning, and continuity of operations activities.
• Develop and implement Standard Operating Procedures (SOPs), governance processes, and organizational workflows that improve efficiency, accountability, and operational performance.
• Develop and refine Concept of Operations (CONOPs).
• Lead organizational change initiatives, office relocations, and operational transition efforts while ensuring uninterrupted mission support.
• Support development of strategic plans, performance metrics, organizational assessments, and executive reporting.
• Provide strategic operational planning and execution support.
• Assist with budget planning, resource management, workforce planning, and organizational performance tracking.
• Conduct in-depth program analysis and performance assessments.
• Coordinate engagement with Department of Defense organizations, Program Executive Offices, NAVSEA, shipbuilders, suppliers, industry associations, and other government stakeholders.
• Support supply chain resilience initiatives through collaboration with government and industry partners to strengthen supplier capability and capacity.
• Conduct risk assessment and manage mitigation strategies.
• Identify organizational risks and develop mitigation strategies that support mission execution and long-term strategic objectives.
• Manage multiple high-priority projects with competing deadlines while maintaining compliance with security, contractual, and organizational requirements.

Requirements

• Must be able to obtain a U.S. Department of War (DoW) Secret security clearance.
• U.S. citizenship is required.
• Bachelor's degree in Business Administration, Public Administration, Management, Engineering, Organizational Leadership, or related discipline.
• Minimum of 15 years of progressively responsible experience supporting Department of Defense, Navy, shipbuilding, acquisition, or defense industrial base organizations.
• Minimum of 7 years supporting senior executive leadership, Program Executive Offices, Flag Officers, or Senior Executive Service (SES) personnel.
• Demonstrated experience managing executive office operations and organizational initiatives.
• Experience leading strategic planning efforts and cross-functional organizational initiatives.
• Proven ability to work independently and in a team.
• Experience preparing executive-level briefings, congressional responses, decision papers, and strategic communications.
• Knowledge of Department of Defense acquisition processes, shipbuilding programs, and defense industrial base operations.
• Experience managing complex projects involving multiple stakeholders across government and industry.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written, verbal, and interpersonal communication skills.
• Advanced proficiency with Microsoft Office Suite, including Outlook, Teams, PowerPoint, Excel, and Word.
• Ability to travel (10%).

Preferred Qualifications

• Experience supporting Submarine Industrial Base initiatives.
• Experience with NAVSEA, PEO Ships, Maritime Industrial Base programs, or Navy acquisition organizations.
• Knowledge of Supplier to Ship (S2S), Supply Chain Risk Management (SCRM), industrial base resilience, and supplier engagement.
• Experience supporting congressional inquiries, GAO audits, acquisition reporting, or executive governance.
• Experience with Earned Value Management (EVM), Integrated Master Schedules (IMS), defense financial management, and acquisition reporting.
• Experience coordinating with shipbuilders, defense contractors, and Original Equipment Manufacturers.
• Project Management Professional (PMP), Lean Six Sigma, DAWIA, or equivalent certification.

About the Company

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. Serco helps clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients.

Benefits

Serco offers a comprehensive benefits package for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance.
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract.
• 401(k) plan that includes employer matching funds.
• Tuition reimbursement program.
• Life insurance and disability coverage.
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance.

Pay

The salary range for this position is provided at the top of the posting and varies based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Actual base salary will be determined by scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. Eligible positions may also include annual bonuses or long-term incentive opportunities.