Deputy Chief of Staff

Description

The Deputy Chief of Staff serves as a senior strategic leader within the Office of the President, supporting the Chief of Staff in advancing New York City Transit’s (NYCT) highest-priority initiatives. This role is responsible for the strategic planning, design, development, implementation, and oversight of complex programs and projects that drive agency-wide performance and transformation.

Responsibilities

• Drive execution of agency-wide programs, special projects, and strategic initiatives aligned with NYCT priorities and executive leadership direction
• Serve as a senior point of contact to ensure executive sponsorship, accountability, and timely delivery of results
• Cookordinate cross-functional efforts to support enterprise-level initiatives and alignment with Chair’s Office priorities
• Provide strategic guidance to senior advisors and department heads to advance NYCT’s annual goals and long-term priorities
• Aid in executing the President’s vision through key NYCT-wide initiatives, such as but not limited to: Fare compliance improvement strategies, Technology implementation and innovation (e.g., real-time passenger information), Capital program prioritization in coordination with MTA Construction & Development (C&D), Operational modernization efforts, Platform safety enhancements and emergency preparedness initiatives
• Direct and mentor senior advisors in the execution of high-impact projects and initiatives
• Ensure alignment of project timelines with program schedules, budgets, and agency priorities
• Establish and maintain a structured program and project management framework to drive consistency and efficiency
• Lead risk identification, assessment, and mitigation strategies across programs and projects
• Oversee policy development and continuous improvement of operational processes and governance structures

Requirements

• Bachelor’s degree in business administration, Public Policy, Economics, Urban Planning, Transportation, Operations Research, or related field
• At least ten (10) years of related professional experience, including a minimum of six (6) years of supervisory/managerial/project management experience

Qualifications

• Strong organizational, communication, and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment with attention to detail
• High level of professionalism, discretion, and ability to handle confidential information
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Working knowledge of systems such as PeopleSoft, Salesforce (Cassie), and related administrative tools
• Strong writing, proofreading, and editing skills with excellent command of grammar and business communication
• Ability to work effectively across all levels of the organization and build strong working relationships

Skills

• Strong organizational, communication, and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment with attention to detail
• High level of professionalism, discretion, and ability to handle confidential information
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Working knowledge of systems such as PeopleSoft, Salesforce (Cassie), and related administrative tools
• Strong writing, proofreading, and editing skills with excellent command of grammar and business communication
• Ability to work effectively across all levels of the organization and build strong working relationships

Benefits

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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$180,499 - $225,624 (PPM013)

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N/A

Pay

$180,499 - $225,624