Deputy Chief of Staff and Clerk to the Board of Visitors

Christopher Newport University – Main Campus, Newport News, Virginia

FLSA: Exempt

Hiring Range: AP 8 – Salary $105,933 to $135,000

About the Role

The Assistant Director of Human Resources Operations plays a key leadership role in the daily administration of the university’s HR functions, ensuring efficient operations, compliance with policies and regulations, and high-quality service delivery to faculty, staff, and students.

Responsibilities

• Oversee and manage HR operational processes, including onboarding, offboarding, employee records management, and HR data integrity.
• Lead HR service delivery, ensuring timely and accurate responses to inquiries from employees, supervisors, and external partners.
• Collaborate with university leadership to develop, implement, and maintain HR policies, procedures, and best practices.
• Coordinate compliance with federal, state, and local employment laws and regulations, as well as university policies.
• Manage HR information systems (HRIS) and related technology, ensuring data accuracy and system optimization.
• Support HR reporting and analytics to inform decision-making and strategic planning.
• Assist in the administration of employee benefits programs, including enrollment, communication, and vendor management.
• Provide guidance and training to HR staff and university stakeholders on HR processes and procedures.
• Participate in HR-related projects, initiatives, and process improvements.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree or HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) preferred.
• Minimum of five years of progressive HR experience, with at least two years in a supervisory or leadership role.
• Strong knowledge of HR operations, employment laws, and compliance requirements.
• Experience with HRIS and related technology platforms.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Demonstrated ability to work collaboratively in a team-oriented environment.

Benefits

• Comprehensive health, dental, and vision insurance.
• Retirement plans with employer contributions.
• Generous paid time off, including holidays, vacation, and sick leave.
• Tuition assistance for employees and dependents.
• Professional development opportunities.
• Employee wellness programs.