Deputy Chief Information Officer/Assistant Vice President for Data, Applications, and Web Platforms

About the role

The Deputy Chief Information Officer / Assistant Vice President for Data, Applications, and Web Platforms within the Office of Integrated Technologies (ITS) serves as a key member of the ITS executive team. This role provides strategic, operational, and tactical leadership for the university's enterprise data, applications, and web and digital experience services.

Responsibilities

• Serve as a senior technology and data leader within ITS, contributing to university-wide strategy, planning, and governance.
• Translate institutional and CIO priorities into actionable strategies for data, applications, and digital platforms.
• Balance short-term operational needs with long-term modernization, sustainability, and data maturity goals.
• Ensure alignment with university strategic priorities, including student success, academic excellence, equity, and organizational effectiveness.
• Promote shared ownership, transparency, and accountability across ITS and institutional partners.
• Partner with institutional leadership and governance bodies to advance and operationalize the university's data strategy.
• Support and help mature data governance frameworks, including data ownership, stewardship, quality standards, and lifecycle management.
• Provide operational leadership for the university's data warehouse, data architecture, and data engineering environments.
• Ensure the availability of reliable, well-modeled, and accessible data to support reporting, analytics, and operational decision-making.
• Promote a culture of data-informed decision-making across academic and administrative units.
• Collaborate with stakeholders to align data definitions, models, and integrations with institutional standards.
• Ensure data platforms support both operational and analytical use cases, including real-time and batch data integration.
• Provide operational and strategic oversight of: Enterprise Application Development, Application Integration and Data Services, Web and Digital Experience Platforms.
• Lead the design, development, enhancement, and lifecycle management of enterprise and custom applications.
• Ensure seamless integration with Banner, Brightspace, Slate, reporting platforms, and other core systems.
• Ensure that system implementations and integrations are aligned with institutional data strategy and governance standards, enabling consistency, interoperability, and reuse of data assets.
• Drive the use of enterprise data assets and data architecture standards to inform system implementations, integrations, and enhancements.
• Establish and maintain standards for application architecture, integration, accessibility, and documentation.
• Promote modern delivery practices, including agile methodologies, DevOps, secure coding, and cloud-based platforms.
• Partner with university leadership and governance bodies to develop, implement, and sustain policies and standards related to data, applications, accessibility, and digital platforms.
• Contribute to and support institutional data governance structures, including councils, committees, and stewardship models.
• Operate and support the university's data warehouse, data architecture, and data engineering environments.
• Ensure compliance with SUNY policies and applicable state and federal regulations.
• Respond to audit findings with clear, prioritized remediation plans.
• Ensure effective incident response and recovery processes for application and data-related disruptions.
• Promote a culture of accountability and continuous improvement around system reliability, resilience, and data integrity.
• Collaborate with faculty, staff, and academic leadership to deliver systems and data capabilities that improve teaching, learning, and administrative efficiency.
• Partner with functional leaders to align business processes with application capabilities and data insights.
• Translate institutional needs into scalable data and technology solutions.
• Manage relationships with vendors and implementation partners to ensure value, interoperability, and service quality.
• Represent ITS perspectives in shared governance and cross-functional initiatives.
• Foster inclusive decision-making that reflects the needs of a diverse and distributed university community.
• Lead, mentor, and support directors and managers overseeing data, applications, integration, and web services.
• Provide leadership to data engineering, data integration, and analytics teams, ensuring alignment with enterprise data strategy.
• Recruit, develop, and retain high-performing technical teams.
• Ensure training and documentation for enterprise systems and data platforms are inclusive, clear, and user-centered.
• Lead communication efforts related to major platform changes, data initiatives, and service enhancements.

Requirements

• Bachelor's degree from an accredited institution.
• Minimum of three to five (3-5) years of progressively responsible IT management experience, including supervision of professional and/or technical staff and teams.
• Minimum of five to seven (5-7) years of experience in relevant information technology fields, including data platforms, enterprise applications, systems integration, or web and digital services.
• Demonstrated experience overseeing the implementation, operation, and support of enterprise applications (e.g., ERP, LMS, CRM).
• Experience managing data integrations, data exchange processes, and teams responsible for APIs, middleware, and interoperability.
• Experience supporting or overseeing data platforms, reporting environments, or data warehouse technologies.
• Experience coordinating services across cloud-based and on-premise environments.
• Working knowledge of current IT practices, including cloud services, agile methodologies, and secure development.
• Demonstrated ability to collaborate effectively with cross-functional stakeholders.
• Familiarity with IT governance, compliance, and security frameworks.
• Master's degree in Business, Information Systems, or a related field (preferred).
• Experience in higher education or public sector environments (preferred).
• Experience overseeing enterprise systems such as Banner, Brightspace, Slate, or comparable platforms (preferred).
• Demonstrated experience supporting or advancing enterprise data strategy, data governance, and analytics initiatives (preferred).
• Experience managing or modernizing data warehouse and data architecture environments (preferred).
• Experience supporting reporting, BI, and analytics platforms (preferred).
• Experience leading technology modernization initiatives, including cloud adoption and system transformation (preferred).
• Experience managing web and digital experience platforms, including accessibility (preferred).
• Experience with vendor management and contract oversight (preferred).
• Demonstrated ability to lead, develop, and retain technical teams in a complex organization (preferred).
• Strong written and verbal communication skills, with the ability to effectively engage senior leadership and institutional stakeholders (preferred).