DirectJobHub
Jobs · Business Development · California

Dept Specialist Key Carrier-Lucky-1530 Fitzgerald Drive, Pinole, CA 94564

The Save Mart Companies · Pinole, CA · 2 mo ago
Business DevelopmentContract

The Save Mart Companies is California’s largest regional, full-service grocery chain, founded over 70 years ago in Modesto, California. With 194 stores across Central and Northern California and Western Nevada, our banners—Save Mart, Lucky, and FoodMaxx—serve unique community needs. We prioritize investing in our people, stores, and neighborhoods, working closely with local suppliers to bring fresh, quality products at affordable prices. Shoppers can access our offerings in-store, online, or through home delivery and curbside pick-up. The Save Mart Companies is part of The Jim Pattison Group, a family-owned, diversified holding company.

About the role

The Key Carrier Specialist directs front-end staff and operations in the absence of the Assistant Center Store Manager. This position ensures optimal front-end customer service, performance, productivity, and compliance, while maintaining front-end and parking lot conditions. The role involves directing team members in the Front-End (Checkers and Service Specialists) and Center Store departments, handling cash procedures, and training associates to reflect the company’s mission and standards.

Responsibilities

  • Provide customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service.
  • Manage front-end performance and productivity, including over/short tills, check collection, cash over/short, WIC/EBT compliance, bottom-of-basket checks, circle savings on receipts, items checked per minute, front-end efficiency, and "Three’s A Crowd" standards.
  • Directly lead Clerks and Clerk’s Helpers, focusing on accountability and high-level business performance.
  • Ensure front-end and parking lot conditions meet standards (check stand merchandising, floors, cleanliness, shopping carts, bags, etc.).
  • Perform store balancing (bookkeeping) functions to enhance the shopping experience.
  • Handle front-end management tasks, including refunds/returns, loans/pick-ups, and check authorization.
  • Monitor and improve the customer experience on the front-end.
  • Occasionally maintain total store operations in the absence of store management.
  • Perform other duties as assigned.

Requirements

  • Minimum age: 18 years.
  • Good communication and interpersonal abilities.
  • Strong training and supervision skills.
  • Proficiency in counting, math, and accurate documentation.
  • Knowledge of front-end operations, check stand procedures, and compliance rules.
  • High School Diploma (or G.E.D.) or equivalent job experience.
  • One year of prior work experience, including at least 6 months in grocery/retail.
  • Availability to work varied retail hours.

Skills

  • Customer Focus
  • Quality/Quantity of Work
  • Personal/Interpersonal Skills

Benefits

  • Generous benefits packages (Health, Dental, Vision, Life, and AD&D insurance).
  • 401K retirement plan.
  • Tuition reimbursement and scholarship opportunities.
  • Vacation and personal holidays.
  • In-store purchase discounts.

Pay

Hiring pay range: $17.25 - $27.50 per hour.

Physical Demands

  • Store environment: ability to sit, stand, walk, kneel, stoop, use stairs, reach, pull, and lift objects.
  • Requires lifting up to 40 lbs.

Similar jobs