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Jobs · Business Development · California

Dept Specialist Key Carrier-Lucky-5000 Mowry Ave., Fremont, CA 94538

The Save Mart Companies · Fremont, CA · 1 wk ago
Business DevelopmentContract

We are California’s largest regional, full-service grocery chain, founded over 70 years ago in Modesto, California, where our headquarters are still located today. With 194 stores across Central and Northern California and Western Nevada, our banners—Save Mart, Lucky, and FoodMaxx—are cherished regional brands, serving the unique needs of their communities. It’s our 12,000 passionate associates who make our company a great place to work and shop. We prioritize investing in our people, stores, and neighborhoods, and work closely with local suppliers to bring fresh, quality products at affordable prices to our customers.

About the role

The Key Carrier Specialist is an expert in directing front-end staff and operations in the absence of the Assistant Center Store Manager. This position ensures optimal front-end customer service, performance, productivity, and compliance, and is responsible for front-end and parking lot conditions. The Department Specialist - Key Carrier directs team members in the Front-End (Checkers and Service Specialists) and Center Store departments, oversees cash handling procedures, and ensures optimal customer service. The Key Carrier Specialist directs and trains Front-End associates to promote a culture reflective of The Save Mart Companies mission statement and winning behaviors, ensuring all Front-end and department standards are met during the assigned shift. The Key Carrier Specialist also attains the store balancing function.

Responsibilities

  • Provide customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service
  • Manage front-end performance and productivity (over/short tills, check collection, cash over/short, WIC compliance, EBT compliance, bottom of basket check, circle savings on receipt, items checked per minute, front-end efficiency, Three’s A Crowd, etc.)
  • Directly lead Clerks and Clerk’s Helpers with focus on accountability and achieving high level of business performance in assigned area
  • Ensure that front-end and parking lot conditions are met (check stand merchandising, floors, cleanliness, shopping carts, bags, etc.)
  • Perform store balancing (bookkeeping) function to enhance a remarkable shopping experience in the store
  • Perform front-end management functions (to include refunds/returns, loans/pick-ups, check authorization, etc.)
  • Monitor customer experience on front-end
  • Occasionally maintain total store operations in absence of store management
  • Perform other duties as assigned

Requirements

  • Minimum age requirement: 18 years
  • Good communication and interpersonal abilities
  • Good training skills
  • Strong skills in supervision and coordination
  • Good counting and math skills
  • Ability to read and write to accurately complete all documentation
  • Knowledge of Front-end operations and check stand procedures
  • Knowledge of compliance and basic applicable contract/work rules
  • High School Diploma (or G.E.D.) or additional job experience
  • One year of prior work experience that includes a minimum of 6 months Grocery/Retail experience
  • Available to work a variety of required retail hours

Skills

  • Customer Focus
  • Quality/Quantity of Work
  • Personal/Interpersonal Skills

Benefits

  • Generous benefits packages (Health, Dental, Vision, Life and AD&D, 401K)
  • Tuition reimbursement and scholarship opportunities
  • Vacation and personal holidays
  • In-store purchase discounts

Pay

Hiring pay range: $18.80 - $27.50 per hour

Schedule

Available to work a variety of required retail hours

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