Dept. Assistant - AUS Clinic Front Desk - M. Kennedy [Work Study]

Job Description

The Antioch Community Counseling and Psychology Clinic is seeking a work study student to staff the front desk for the Clinic during the Summer '25 quarter. Training will commence as soon as possible.

The Clinic operates Monday - Thursday from 9:30am - 7pm and Friday from 9:30am - 5pm. Shifts are typically 4-5 hours long.

• Monitoring the Clinic voicemail and email.
• Calling clients to take payments via phone.
• Answering or referring inquiries to the appropriate staff.
• Intake processing via phone or email of new clients including scheduling appointments.
• Maintaining client accounts by obtaining, recording, and updating personal and financial information.
• Protecting client rights by maintaining the confidentiality of personal and financial information.
• Aiding student therapists with Clinic procedures.
• Performing other projects as assigned by the Clinic coordinator.

Qualifications

• Prior administrative and customer service experience preferred.
• Familiarity with MS Office and Google Sheets.
• Strong communication skills.

Supervision

• Supervisor: Melissa Kennedy
• Alternate Supervisor: Saori Den

Work Schedule

• Hours per week: 15-20 hours/1 student or 60-80 hours/4 students.
• Weekends: No
• Evenings: Yes
• Remote Work: No

Application Information

To apply, students should complete an application and provide references. Applications can be submitted via email to mkennedy1@antioch.edu.

Job Details

• Position Type: Work Study
• Department: Administration/Student Affairs