Deposit Ops Utility Clerk

Salary Range: $37,300 to $55,900. Salary offered will be based on several factors including but not limited to education, work experience, and certifications.

Comprehensive benefits information can be found on our Careers page.

About the Company

Blue Ridge Bank is extremely proud of its more than a century of customer-based service and looks forward to serving its current and new customers for many years to come, with the attention and service that only a locally owned independent community bank can provide. Our purpose is to be a trusted partner of choice in helping our customers achieve their financial goals. Our core values of teamwork, integrity, respect, open communication, and honoring our commitments to each other serve as our compass, driving us forward with purpose. These values guide our actions, shape our culture, and influence our decision-making.

About the Role

The Deposit Operations Utility Clerk supports the Deposit Operations Department through the performance of critical operational controls, file maintenance reviews, reconciliations, and quality assurance activities. This role helps ensure the accuracy and integrity of customer and account information by conducting independent review activities designed to support compliance with bank policies, procedures, regulatory requirements, and internal control standards. The position serves as a cross-trained resource within Deposit Operations and provides backup support for critical operational functions as needed. In limited circumstances, the role may also provide backup support for Loan Operations file maintenance review processes. This position maintains appropriate segregation of duties and does not have authority to perform account maintenance transactions.

Responsibilities

• Perform customer and deposit account file maintenance reviews to ensure accuracy, completeness, and compliance with established procedures
• Complete reconciliations and review activities associated with SOX controls and other internal controls
• Escalate discrepancies, exceptions, or policy violations to management
• Maintain documentation supporting review and control activities
• Assist with audit requests and control testing activities
• Cross-train on critical Deposit Operations functions to provide backup coverage during employee absences and periods of increased workload
• Provide backup support for Loan Operations file maintenance review processes
• Research and respond to operational inquiries
• Identify opportunities to improve processes and mitigate risk
• Ensure compliance with regulations, policies, and procedures
• Perform other duties as assigned

Requirements

• High School diploma or equivalent required
• 1-3 years of banking, operations, accounting, or related experience
• Experience with reconciliation, quality control reviews, or audit activities preferred

Skills

• Attention to Detail: Ensure accuracy in processing and reconciliations
• Analytical Thinking: Research discrepancies, identify exceptions, and assist in resolving reconciliation issues
• Risk and Control Awareness: Recognize risks and mitigating control activities
• Time Management: Meet deadlines and manage multiple priorities
• Ability to read, interpret, and apply written instructions, procedures, and business correspondence accurately
• Ability to communicate effectively with employees and customers at all levels
• Cross-training in Deposit Operations and Loan Operations is required

Schedule

Ability to work a flexible schedule aligned with branch and operational hours, including occasional overtime as business needs may require.