Deposit Operations Specialist

Primary Responsibilities

• Process and respond to action items and customer communication generated online, as well as customer email related to e-banking.
• Maintain with approvals and closed consumer remote deposit capture agreements.
• Achieve ACH processing with various exception indications.
• Research, correct and mark each item to post or return, as applicable.
• Review various reports for Department.
• Use the organizations regulatory compliance identity verification software to assess Bank, Originator and Individual Customer against Government lists, in accordance with OFAC, for possible suspects.
• Perform the required duties to report unclaimed property to the Office of Unclaimed Funds.
• Other duties as needed.

Required Skills and Experience

• Above Average Computer Skills.
• Highly motivated and can handle multiple tasks.
• Adapts to change.
• Be an active TEAM player.
• General knowledge of Excel, Windows platform and Microsoft Office suite of applications.
• Pleasant Telephone and Communication skills.

Preferred Qualifications

• Knowledge of BSA, AML, Patriot Act, Know Your Customer, Customer Due Diligence, Customer Identification Program, and OFAC requirements.
• Strong attention to detail.
• Requires the discretion to handle highly confidential and sensitive material.
• 3-5 years of experience in banking with an emphasis on fraud.