Deposit Operations Specialist

Banc of California, Inc. (NYSE: BANC) is a bank holding company with over $34 billion in assets and the parent company of Banc of California. As the largest independent bank headquartered in California, the bank offers a broad range of loan and deposit products and services through a network of full-service branches and regional offices, as well as through digital and nationwide capabilities. The bank also provides full-service payment processing solutions and serves the Community Association Management industry nationwide through its technology-forward platform, SmartStreet™.

About the role

As a Deposit Operations Specialist, you will provide support across multiple Deposit Operations functions. This role performs a variety of operational support functions, such as reviewing reports, preparing correspondence, and participating in special projects designated for the department. You will help ensure internal controls, policies, procedures, and mechanisms comply with standard industry practices, regulatory guidelines, and management’s recommendations and/or directions. All duties are performed in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations wherein the Company operates.

Responsibilities

• Clerical tasks such as responding to emails, phone calls, workflow requests through electronic ticketing system, and maintaining department SLA for each function
• Stay current on all BAI compliance certifications and regulations pertaining to functions serviced in your area (e.g., Reg CC, Reg E)
• Provide support on tasks to ensure all deadlines are met
• Assist other areas as needed due to increased volumes, special projects, etc.
• Assist with updating and creating job aids and procedures
• Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions
• Demonstrate knowledge of and adherence to EEO policy; show respect and sensitivity for cultural differences; promote a working environment free of harassment of any type
• Follow policies and procedures; complete tasks correctly and on time; support the company’s goals and values
• Perform the position safely, without endangering the health or safety to themselves or others; report potentially unsafe conditions; comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSHA Act of 1970
• Perform other duties and projects as assigned

Santa Ana, CA

• Deposit Processing for HOA clients, ensuring checks are negotiable, match payee, and are processed timely
• Investigate and process Zelle and debit card disputes in accordance with Regulation E
• Perform various account maintenance such as interest adjustment calculations and posting, document research, negative balance monitoring, operating loss monitoring, Reg CC callback, and others
• Balance Loomis Cash Vault and make manual adjustments or entries as needed

Carlsbad, CA

• Perform daily and monthly reconciliation for assigned general ledger accounts
• Balance branch and related suspense accounts
• Support end-of-day processing and reporting
• Dormant activation processing
• Adjustment processing, Decedent Processing, Verification of Deposit, Exception Processing, IOLTA Processing, and Teller Corrections

Brea, CA

• Monitor and process transactions related to retirement accounts
• Open and maintain brokered CD accounts
• Process wires related to disposition of Deposit Account Control Agreements (DACA)
• Perform monitoring and transactions related to escrow retention accounts
• Perform callback procedures and daily review of various reports
• Assist management with Escheatment processing

Requirements

• 3+ years of experience in bank operations, preferably with exposure to multiple deposit functions
• Strong understanding of banking systems, transaction processing, and compliance protocols
• High School diploma or equivalent required

Benefits

• Financial Security: Eligible to participate in the company’s 401k plan which includes a company match and immediate vesting
• Health & Well-Being: Comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA)
• Building & Supporting Your Family: Partnerships with providers offering adoption, surrogacy, and fertility assistance; paid parental leave; family support solutions including care options
• Paid Time Away: Paid vacation days, holidays, and volunteer time off for eligible team members
• Career Growth Opportunities: Tuition reimbursement, annual mentorship program, leadership development resources, access to LinkedIn Learning, and more