Deposit Operations - Documentation Support Specialist I

About the role

The position involves managing specialized work with attention to detail, maintaining accuracy and compliance, and supporting associates with new deposit account processes.

Responsibilities

• Review all consumer deposit account documentation for accuracy, completeness, and compliance to policy, procedure, and regulations.
• Perform required deposit account maintenance on the core system.
• Ensure client data is maintained at the highest level of consistency and accuracy.
• Archive all account documentation electronically.
• Maintain and improve quality by achieving performance goals.
• Support Enterprise Resource Center associates with new deposit account processes and questions, including account titling, documentation, and bank regulations.
• Build a great rapport with fellow associates, treating them with respect and consideration regardless of their status or position.

Requirements

• High School Diploma
• 1+ years of relevant job experience
• Associates Degree preferred
• Banking experience preferred
• 2+ years of relevant job experience preferred

Qualifications

• Ability to think analytically and apply critical thinking skills to issues.
• Technologically adept with the ability to learn and use technical applications to perform and improve job duties.
• Ability to prioritize competing demands and effectively manage multiple tasks and/or projects.
• Self-directed and motivated to accomplish tasks, meet objectives, and commit to timelines.
• Responsive and flexible; ability to adapt to changes in the work environment and modify approaches or methods to best fit the situation.
• Well-developed and proven organizational skills with ability to utilize time efficiently.
• Strong client service skills with the ability to interact in a professional manner with internal clients.
• Proficient in MS Office applications which include Outlook, Word, Excel.

Skills and Abilities

Below is a general list of desired skills and abilities; this is not an exhaustive list.

• Ability to think analytically and apply critical thinking skills to issues.
• Technologically adept with the ability to learn and use technical applications to perform and improve job duties.
• Ability to prioritize competing demands and effectively manage multiple tasks and/or projects.
• Self-directed and motivated to accomplish tasks, meet objectives, and commit to timelines.
• Responsive and flexible; ability to adapt to changes in the work environment and modify approaches or methods to best fit the situation.
• Well-developed and proven organizational skills with ability to utilize time efficiently.
• Strong client service skills with the ability to interact in a professional manner with internal clients.
• Proficient in MS Office applications which include Outlook, Word, Excel.

Benefits

This position offers security in a stable work environment, frequent appreciation of competence, conscientiousness, and loyalty, and the opportunity to plan for, focus on, and complete tasks on hand.

Pay

Details regarding pay are not specified in the job posting.

Schedule

Details regarding schedule are not specified in the job posting.