Deposit Operations Advanced Specialist

What We Offer

Compensation — In addition to the base salary, this position may be eligible for an annual bonus, incentives and equity. Actual compensation is based on industry standards, internal salary structures, experience, and other job-related factors.

Medical, Dental and Vision Coverage — 100% Employer paid for the employee, contribution towards dependents

Company-paid life insurance, disability insurance and an Employee Assistance Program (EAP) with free counseling, legal, and financial services.

401(k) with 6% Employer Match — No vesting period

Employee Stock Options and Grants

Employee Only Mortgage Product — Access to exclusive below market interest rates

0% Financing for Employee Solar and eligible Electric and Hybrid Vehicles (EVs)

Paid Time Off— A minimum of 2 weeks of vacation plus paid sick time for eligible employees

What You’ll Contribute

• Deposit Operations Execution
• Process ACH, RDC, wires, card transactions, corrections, NSF and non-post items accurately and on time.
• Review, investigate, and resolve exceptions while ensuring timely and accurate transaction posting.
• Maintain compliance with bank policies, procedures, and applicable regulatory requirements.
• Provide backup support for Treasury Management setup, customer training, and customer support, including ACH, Positive Pay, Wire, RDC, and Lockbox.
• Operational Excellence & Collaboration
• Maintain thorough documentation and audit readiness across assigned operational workflows.
• Collaborate with teammates and internal partners to support consistent, customer-centered service quality.
• Bring structure, accuracy, and follow-through to fast-moving operational priorities.
• Systems & Conversion Support
• Operate on Jack Henry SilverLake core and support post-conversion stabilization.
• Learn and adopt new Jack Henry product modules swiftly.
• Help identify, communicate, and resolve conversion-related issues.
• Champion Our Mission, Protect What Matters
• Adopts a commitment to environmental, social, economic, and racial justice.
• Stay informed of applicable regulatory requirements and complete all mandatory compliance and IT training.
• Pursue and demonstrate an understanding of established Bank policies, procedures, and regulations.
• Question suspicious activity and collaborate closely with the respective department(s) to help prevent fraudulent activity.

Qualifications

• Prior deposit operations experience; banking deposit operations background is a plus.
• Phoenix core or Jack Henry SilverLake experience preferred.
• High attention to detail with strong multitasking abilities.
• Adaptability during core system conversions and fast-changing operational priorities.
• Entrepreneurial Self-Starter - You take charge of your work product and take pride in delivering consistently great and measurable results. You solve problems efficiently, seek operational efficiencies, and are an analytical thinker with a strong focus on data-driven decision making. A high-pace and high-performance environment excites you and you thrive on defined expectations.
• Organization & Efficiency- You manage your time like a pro and stay focused under pressure. You love a good system but also adapt to changing routines. You’re a master note-taker and checklist fanatic and stay on top of things with ease and consistency.
• Master Communicator- You communicate with confidence, precision, and professionalism. You listen deeply and respond thoughtfully and engage stakeholders at all levels efficiently and tactfully.
• Banking & Fintech Acumen - You are highly educated in financial products and services, applicable regulations and laws. You understand the importance of compliant, accurate deposit operations and are comfortable learning new banking systems and product modules.
• Tech-Forward and Analytical Thinking - You learn new tools quickly, are excited by innovation and leverage technology to create efficiencies, especially in transaction processing, documentation, exception tracking, and core system workflows.
• Commitment to Being a Team Player - You lift others up, share ideas, and bring positive energy to everything you do. You know how to operate as a part of a larger team and love contributing to the big picture. You’re dependable and always happy to lend a hand where needed.