Deployment & Operations Manager

About the role

Recruiting for this role ends on August 10, 2026. Within Deloitte's Research & Insights Centers, we conduct research and develop insights that can help executives better discern risk and reward, capture opportunities, and solve tough challenges amid the rapidly evolving business landscape. The Deployment & Operations Leader is a common, LSHC Center-embedded leadership role accountable for improving speed-to-market, quality, and the credibility of research-based insights; ensuring strategic alignment with firm and industry priorities; and scaling Center research deployment through standard operating cadence, integrated portfolio management, and repeatable activation playbooks. This role also serves as the LSHC Center's primary point of contact for R&I strategic priorities, responsible for driving transformation initiatives, tracking outcomes, and ensuring sustained adoption of new capabilities, tools, and ways of working. The Deployment & Operations Leader operates as the Center's execution integrator, accountable for strategy & operations excellence, thought leadership deployment strategy and execution, and priority program leadership. This role reports to the Center Director and exerts influence through indirect leadership, coordinating across Research Leaders, Strategy & Operations (S&O), Publishing, and Brand, Marketing & Communications (BM&C) partners to ensure strategic outcomes are achieved. This role is accountable for ensuring research programs across their respective centers are executed smoothly, that their centers' research teams consistently hit publishing deadlines, follow project management and compliance best practices, and ensure clear ownership across the project lifecycle.

Responsibilities

• Partner with the Center Director in developing research center strategy and execution plans
• Translate strategic priorities into executable roadmaps
• Provide fact-based perspectives on tradeoffs, sequencing, and feasibility
• Act as proxy for the Center Director in select forums, including stakeholders from practice leadership and marketing
• Ensure alignment and compliance with ongoing Thought Leadership Transformation initiatives within centers, including incenting and driving innovation within the center with a focus on tech, proprietary AI research tools, and GenAI adoption, in close partnership with the Center's Applied Business Analytics (ABA) team member
• Serve as the Center's connective tissue to broader R&I operating norms and own cross-center collaboration/connection
• Support cross-R&I transformation and continuous improvement efforts as designated team leads
• Operationalize center strategy and drive cross R&I standardization, including managing center research portfolio, maintaining a single, integrated portfolio plan and view of all active research efforts, driving prioritization, sequencing, and capacity visibility; ensuring clear communication within the center, with DI editorial and publishing, and BM&C and project stakeholders
• Ensure work is progressing against plan; intervene early when not using PM standards
• Manage budget
• Ensure research teams adhere to Research & Insights operating standards and strategic priorities, including project and program management practices, standardized workflows and tools, impact and ROI tracking aligned with S&O-defined approach, planning and review cadence, AI-enabled processes and platforms
• Create and sustain an environment of experimentation and growth, encouraging teams to pilot new tools, methods, and formats, share learnings and scale best practices across R&I, iterate based on feedback