Deployment Manager (Robotics Startup)

About the role

This is a full-time position at a robotics startup based in Watertown, MA. The primary responsibility is to manage customer experiences through automation and robotics technologies.

Responsibilities

• Develop and maintain customer-facing automation systems.
• Collaborate with cross-functional teams to enhance customer interactions using robotics solutions.
• Monitor system performance and make necessary adjustments to improve efficiency and effectiveness.
• Train and mentor team members on automation best practices and new technologies.

Requirements

• Bachelor's degree in Computer Science, Robotics, Engineering, or a related field.
• At least 2 years of experience in a similar role managing customer experience systems.
• Experience with automation tools and robotics platforms.
• Strong problem-solving skills and ability to troubleshoot technical issues.
• Excellent communication and interpersonal skills.

Qualifications

• Proficiency in Python, Java, or C++.
• Knowledge of ROS (Robot Operating System).
• Experience with database management systems like MySQL or PostgreSQL.
• Ability to work independently and as part of a team.

Skills

• Automation and robotics technology.
• Customer service and experience management.
• Technical troubleshooting and problem-solving.
• Team leadership and mentoring.

Benefits

• Competitive salary commensurate with experience.
• Flexible working hours.
• Health insurance coverage.
• 401(k) retirement plan.
• Professional development opportunities.

Pay

The salary range for this role is $80,000 - $120,000 annually, depending on experience.

Schedule

The position is full-time, with standard business hours.