Department Workleader

About the role

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Department Workleader, you serve as a supportive, knowledgeable, and reliable resource person on your team. You will focus on performing various essential tasks that facilitate quality patient care, unit cohesion, efficient workflow, and appropriate training. Your work is essential to ensuring patients, families, and visitors have the best experience possible.

Schedule

10:00pm to 6:30am, Sunday through Thursday.

Responsibilities

• Serve as the work leader and perform various duties to support the department.
• Coordinate resources for daily assignments and coordinate work schedules.
• Distribute work to maintain departmental workflow and desk coverage.
• Supervise the department function and resources in the absence of the manager.
• Participate on project teams to build competency around specific department tools and methods for organizational performance improvement.
• Conduct quality monitoring by providing training, recommending improved processes, and maintaining documented processes and procedures.

Requirements

• High School Diploma or GED and three years of experience coordinating multiple tasks, OR
• Associate’s Degree and two years of experience, OR
• Bachelor’s Degree and one year of experience.

Preferred Qualifications

• Leadership experience or experience providing work direction.

Physical Requirements

• Ability to perform work in a stationary position for extended periods.
• Ability to operate a computer and other office equipment.
• Ability to travel throughout the hospital system.
• Ability to communicate and exchange accurate information.
• In some locations, ability to move up to 20 pounds.

Personal Protective Equipment

Follows standard precautions using personal protective equipment as required.

Pay

The pay range for new hires is $17.25 to $26.31 per hour. A successful candidate’s actual compensation will be determined based on work history, experience, skill set, and education. The pay range does not include applicable pay practices such as shift differentials or overtime, nor does it include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental, vision, retirement savings account contributions).