Department Secretary - Part Time

About the role

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Responsibilities

• Answer telephones in a prompt, courteous and helpful manner; screen all calls and direct calls to proper staff or areas.
• Take messages accurately and relay messages promptly.
• Accurately post charges for all outpatient services in appropriate systems.
• Maintain files in accordance with department procedure.
• Prepare copy work for various departments when requested.
• Greet patients and visitors, ascertain needs and respond appropriately as directed by policy and procedures.
• Ensure timely and accurate patient pre-registration, sign-in, activation and re-registration in accordance with system processes.
• Transcribe and type documents, reports, memos, and correspondence as directed.
• Sort and distribute all mail accurately on a daily basis.
• Manage and order office supplies as needed; maintain office equipment, calling for repairs when necessary.
• Provide cross-coverage, as necessary, for benefit verification and patient registration.
• Cover for senior secretary in her/his absence.
• Support customer service and performance improvement goals of the department; collaborate with other caregivers/staff, within and outside the department, to develop means of enhancing patient care and service.
• Maintain standards of confidentiality.
• Participate in unit compliance as related to established standards.

Requirements

• High School Diploma or GED required.
• Previous experience in secretarial and/or reception duties.
• Experience in a healthcare setting preferred.

Benefits

We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region.

Pay

Salary Range: $17.05 – $26.44 per hour. As part of their job offer, successful candidates are provided a specific rate, taking into consideration various factors including experience and education.

Schedule

• Part Time
• Monday, Tuesday, Wednesday, Friday: 4:00 pm – 8:00 pm
• Saturday or Sunday: 8:00 am – 12:00 pm