Department Operations Manager

Core Responsibilities

• Collaborate with Department and Industry leadership to design, implement, and oversee procedures and workflows that enhance structure, efficiency, and overall operational management within the department.
• Work with the relevant department chair and practice leadership to support the strategic planning process.
• Develop a cadence for monthly, quarterly, and annual reporting including progress against strategic plan and financial performance for the department to firm leadership.
• Participate, understand, and implement the identified short-term and long-term operational and practice management initiatives of the legal department.
• Serve as a liaison between the legal department and other professional staff departments within the firm (e.g., professional development, training, and HR) to ensure collaboration and to ensure broader support throughout the department, the legal operations team, and professional staff.
• Collaborate and work well as part of a geographically dispersed multidisciplinary team.
• Establish and review project management cadence to provide updates, collaborating with relevant groups to report out findings.

Requirements

• Bachelor’s degree.
• 5+ years of relevant experience in business, financial or operational analysis, consulting, or similar.
• Strong desire for a career as a non-lawyer in the legal industry.
• Developing understanding of general business and financial concepts and terminology.
• Experience working in the business of law a plus.
• Interest and desire to learn skills necessary for supporting high-performing client service teams and other teams and groups within the firm.
• Must be able to change directions quickly, transitioning between multiple “hats” throughout the day as workflow needs change.
• Able to take ownership for delivering customized projects with a degree of autonomy; adept at leading or supporting several projects simultaneously.
• Excellent written and verbal communication skills; dedication to accuracy, precision, and diligence in all deliverables.
• Proficiency using Microsoft Office suite and internal document management systems.
• Proficiency using legal research tools and software (e.g., iManage) is preferred.