DEPARTMENT MANAGER - SHOES

About the role

You represent Von Maur and impact our reputation as America’s Leading Department Store. In this action-packed department, you have the ability to drive retail growth through building and maintaining relationships, optimizing brand knowledge, and developing associates to provide top-tier customer experiences.

Responsibilities

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a shoe sales associate
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

Qualifications

• Experience in retail management or customer service
• Strong interpersonal and communication skills
• Ability to build and maintain relationships
• Proficiency in using point-of-sale systems
• Knowledge of fashion trends and product knowledge

Benefits

• Competitive wages
• Generous merchandise discount
• Comprehensive benefits
• 401(k) retirement plan
• No extended holiday hours
• Promote from within philosophy - creates endless career opportunities!