Department Manager - Nike Paramus

Location: Nike Factory Store Paramus, Paramus, NJ

Starting pay rate: $32.08 – $48.12 per hour. Actual pay will vary based on candidate’s location, qualifications, skills, and experience.

About the role

As a Nike Department Manager (Coach), you’re the face of NIKE. You’ll lead a high-volume, fast-paced team that delivers exceptional customer service and embodies the belief that if you have a body, you are an athlete. Your passion for sport and customer service will guide customers in making the best decisions while fostering a culture of inclusion, fun, and community. You’ll train and inspire your team to create positive moments, drive store growth, and build community partnerships.

Responsibilities

• Lead a team to ensure seamless store operations, including staffing, training, and day-to-day management.
• Attract, assess, and onboard new team members to maintain optimal store staffing.
• Equip employees with the tools and resources needed to succeed in their roles.
• Drive store performance by managing critical metrics, including budgeting, planning, customer service, sales, and people leadership.
• Oversee the product life cycle, from stockroom to visual merchandising and sales floor.

Requirements

• Three years of customer-facing retail or hospitality experience.
• One year of leadership experience.
• Demonstrated ability to recruit, build, and lead high-performing teams.
• Proficiency in Microsoft Office and retail business systems.
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods with or without reasonable accommodations.
• Proven ability to utilize tools for conflict resolution, employee coaching, and counseling.
• Willingness to work mornings, weekends, nights, and holidays as needed.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Accounts and Flexible Savings Accounts (after 12 months of continuous employment).
• 401(k) Plan, CERA, Employee Assistance Program, and mental/emotional health support.
• Financial coaching and education, child development support, and caregiving benefits (starting on day one).
• Accrued paid time off and holiday pay.
• Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan (ESPP).
• Access to the Optum Employee Assistance Program at no cost for you and your family.
• Discounts for you and your family from Nike, Converse, and Jordan (up to 50% off).

Schedule

Full-time: 34–40 hours per week, including nights and weekends.