Department Manager - Nike Fort Worth

About the Role

As a Nike Department Manager (Coach), you’re the face of NIKE, guiding customers with your passion for sport and customer service. You’ll lead a high-volume, fast-paced team, ensuring exceptional service while representing Nike’s global culture. Your role involves training and inspiring your team to create positive moments, foster inclusion, and drive store growth through community partnerships.

Responsibilities

• Lead a team to ensure seamless store operations, including staffing, training, and performance management.
• Attract, assess, and onboard new team members to maintain optimal staffing levels.
• Equip employees with the tools and resources needed to succeed in their roles.
• Drive store results and critical metrics, including budgeting, planning, customer service, sales, and people leadership.
• Manage the product lifecycle from stockroom to visual merchandising and sales floor.

Requirements

• Three years of customer-facing retail or hospitality experience.
• One year of leadership experience.
• Demonstrated ability to recruit, build, and lead high-performing teams.
• Proficient in Microsoft Office and retail business systems.
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods with or without reasonable accommodations.
• Proven conflict resolution skills and experience in employee coaching and counseling.
• Willingness to work mornings, weekends, nights, and holidays as needed.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Accounts (HSA) and Flexible Savings Accounts (FSA) after 12 months of continuous employment.
• 401(k) plan, CERA, Employee Assistance Program, and mental/emotional health support.
• Financial coaching, education, child development support, and caregiving benefits starting on day one.
• Accrued paid time off and holiday pay.
• Employee Stock Purchase Plan (ESPP) with a discount on Nike stock.
• Access to Optum Employee Assistance Program at no cost for you and your family.
• Discounts up to 50% off for you and your family from Nike, Converse, and Jordan.

Schedule

Full-time position requiring 34-40 hours per week, including nights and weekends.