Department Manager - Nike Calhoun

About the Role

Join the NIKE Team as a Department Manager (Coach) in the Nike Factory Store in Calhoun, GA. You’ll lead a team in a high-volume, fast-paced environment, guiding customers and delivering exceptional service while embodying the belief that if you have a body, you are an athlete. Your role includes training and inspiring your team, fostering inclusivity, and driving store growth through community partnerships and strategic initiatives.

Responsibilities

• Lead a team to ensure seamless store operations and exceptional customer service.
• Attract, assess, and onboard new team members to maintain optimal staffing levels.
• Equip employees with the tools and training needed to succeed in their roles.
• Drive store performance by managing critical metrics, including budgeting, sales, and people leadership.
• Oversee the product lifecycle, from stockroom management to visual merchandising and sales floor execution.

Requirements

• Three years of customer-facing retail or hospitality experience.
• One year of leadership experience.
• Demonstrated ability to recruit, build, and lead high-performing teams.
• Proficiency in Microsoft Office and retail business systems.
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods with or without reasonable accommodations.
• Proven conflict resolution skills and experience in employee coaching and counseling.
• Willingness to work mornings, weekends, nights, and holidays as needed.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Accounts and Flexible Savings Accounts (after 12 months of continuous employment).
• 401(k) Plan, CERA, Employee Assistance Program, and mental/emotional health support.
• Financial coaching, education benefits, and child development/caregiving support (starting on day one).
• Accrued paid time off and holiday pay.
• Employee Stock Purchase Plan (ESPP) with a discount on Nike stock.
• Free access to Optum Employee Assistance Program for you and your family.
• Up to 50% off discounts for you and your family from Nike, Converse, and Jordan.

Schedule

Full-time position requiring 34-40 hours per week, including nights and weekends.