Department Manager (Entry Level)

About the role

Stars and Strikes Family Entertainment Center is seeking an experienced Operations Manager who is ready to be part of a high volume, fast-paced Entertainment Center. Our Operations Manager needs to be a responsible individual who can lead and manage a team while overseeing daily operations over our 3 businesses; food & beverage, bowling, and arcade. As an Operations Manager, you will be responsible for assisting the GM and AGM in staffing and training team members, overseeing operations and guest experience including all areas of service, while ensuring that we deliver an exceptional product.

Requirements

• 1-2 years of management experience
• Experience in Hospitality and/or Food & Beverage is a plus
• Must be willing to work a flexible schedule based on the needs of the business, including weekends and holidays

Responsibilities

• Create an exciting and fun atmosphere to ensure a great experience for our guests and team
• Assist in hiring, training, coaching, developing, scheduling, and evaluating team members
• Adhering to core standards, HR policies, training, safety requirements
• Drive best practices through the organization and leads process improvement
• Address service or customer issues of an operational nature

Benefits

• Health & 401k Benefits for Eligible Team Members
• Bonuses
• Free bowling, laser tag & gameplay
• Monthly rewards
• Company-wide contests
• Opportunities for advancement within the company as we continue expansion throughout the Southeast
• Family-owned business culture — team members considered part of the family
• Online training resources provided
• Opportunities to give back to the community
• Team-oriented, fun work environment