Department Manager-Endodontics

Responsibilities

• Oversight of daily operations for predoctoral and postdoctoral clinics.
• Coordination of emergency patient scheduling and provider coverage.
• Supervision of front-office and clinical support staff.
• Leadership during operational disruptions or staffing shortages.
• Management of patient accounts, payments, and reconciliation.
• Insurance verification and pre-authorizations management.
• Inventory and vendor relationship management.
• Ensuring regulatory compliance with equipment and safety standards.
• Cohesion of complex procedures and external referrals.
• Performance of other related duties as assigned.

Qualifications

• Education: Bachelor’s Degree or Master’s Degree in lieu of experience, with transcript required.
• Experience: Two (2) years of experience in healthcare administration or practice management, or a combination of education and experience totaling six (6) years.
• Knowledge: Knowledge of healthcare operations, clinic workflows, and compliance regulations; knowledge of dental billing, coding (CDT), and insurance processes.
• Skills: Leadership, staff supervision, and performance management skills; organizational, time management, and operational planning skills; ability to manage multiple priorities in a fast-paced clinical environment; ability to analyze operational issues and implement effective solutions; communication skills with staff, faculty, students, and patients; conflict management and handling sensitive situations professionally; proficiency in electronic health record systems and practice management software.
• Work Schedule: Occasional weekends and evenings may be required, and occasional overnight travel may be necessary.