Department Manager

About the role

Manage shifts every week, ensuring customers receive a fast, accurate, and friendly experience every visit. Lead specific departments, managing assigned systems, setting goals, delegating tasks to teams, following up, and reporting results to team members and other managers.

Department manager responsibilities

• Guest Service Department Manager: Ensure Crew and Managers deliver a great customer experience, execute sales promotions effectively, train all service staff in service procedures, and keep Front Counter, McCafé, and Drive-Thru areas organized for optimal service.
• Kitchen Department Manager: Ensure the restaurant delivers great quality food quickly, maintain food safety at all times, control food costs, and train all kitchen staff in production procedures, including new menu items.
• People Department Manager: Hire qualified crew, provide thorough training, schedule staff to meet sales and profit goals, ensure crew have a positive start, and keep crew recognized and motivated throughout their employment.

Qualifications

• Previous managerial experience preferred, ideally in a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule.
• Passion for working in a fast-paced environment.
• Must be 18 years or older.

Benefits

• College tuition assistance.
• Valuable job training.
• Retirement benefits.