Jobs · Business Development · Pennsylvania

Department Manager

McDonald's · Pittsburgh, PA · 3 mo ago
Business DevelopmentFull-time

This job posting is for a position in a restaurant owned and operated by an independent franchisee (Cayce Restaurant Group) and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If hired, the franchisee will be your employer, not McDonald’s USA.

About the role

McDonald's Works for Me. Build a satisfying career with good benefits and opportunities for advancement. Choose your hours, pursue your education, and grow your skills in a fast-paced, supportive environment.

Our team thrives on energy, purpose, and leadership. If you’re a positive team player with a flexible schedule and a passion for delivering great customer experiences, this role is for you.

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience. Some managers also oversee specific departments:

  • Guest Service Department Manager: Ensure crew and managers deliver excellent customer service, execute sales promotions, train service staff, and organize front counter, McCafé, and drive-thru areas for optimal service.
  • Kitchen Department Manager: Ensure the restaurant delivers high-quality food quickly and safely, controls food costs, and trains kitchen staff on production procedures, including new menu items.
  • People Department Manager: Hire and train qualified crew, create schedules to meet sales and profit goals, onboard new employees effectively, and keep the team motivated and recognized.

Requirements

  • Previous managerial experience preferred, ideally in a restaurant, retail, or hospitality environment.
  • Positive team player with a flexible schedule and a passion for working in a fast-paced environment.

Benefits

  • Competitive pay
  • Paid training
  • Health insurance (eligibility requirements apply)
  • Paid time off (eligibility requirements apply)
  • Free employee meals
  • Flexible schedules
  • Tuition assistance program
  • Growth opportunities
  • Free uniforms
  • College credit opportunities
  • Employee discount program
  • Birthday recognition
  • Employee appreciation incentives
  • DailyPay: Access your earnings on-demand, transfer instantly or next day, track daily income, and save a portion of your paycheck automatically.

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