Department Manager

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer responsible for all employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling.

About the Role

McDonald’s offers a career that inspires growth, provides competitive benefits, and fosters a team-driven environment. As a manager, you’ll lead shifts, ensuring customers receive a fast, accurate, and friendly experience. Some managers also oversee specific departments, setting goals, delegating tasks, and reporting results to their teams.

Responsibilities

• Guest Service Department Manager: Ensure crew and managers deliver an excellent customer experience, execute sales promotions effectively, train service staff in procedures, and organize Front Counter, McCafé, and Drive-Thru areas for optimal service.
• Kitchen Department Manager: Oversee food quality, speed, and safety, control food costs, and train kitchen staff in production procedures, including new menu items.
• People Department Manager: Hire and train qualified crew, create schedules to meet sales and profit goals, onboard new employees effectively, and recognize and motivate staff throughout their employment.

Requirements

• Previous managerial experience preferred, ideally in a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and a passion for working in a fast-paced environment.
• Must be 18 years or older to be a manager in our restaurants.

Benefits

• 15-25 days paid vacation, 10 paid holidays, an anniversary splash, and an 8-week sabbatical every 10 years.
• Education opportunities through Archways to Opportunity, including high school completion, college tuition assistance, and English as a second language classes.
• Medical, dental, and vision coverage.
• Pre-tax flexible spending accounts.
• Short- and long-term disability, life, and accident insurance.
• Paid leaves of absence.
• Service awards and Employee Resource Connection.
• Adoption assistance and a matching gifts program.

This posting provides an overview of the role but does not include all essential job functions. By applying, you acknowledge that you are applying to work for an independent franchisee, not McDonald’s USA, and that the franchisee is solely responsible for employment decisions.