Department Manager

Requirements

• Lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience every visit.
• Manage assigned Systems, such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks to teams, follow up on progress, and report results back to team members and other managers.
• Guest Service Department Manager: ensure Crew and Managers deliver a great customer experience; ensure sales promotions are executed well; train all service staff in service procedures; keep Front Counter, McCafé, and Drive-Thru areas organized for optimal service.
• Kitchen Department Manager: ensure the restaurant delivers great quality food quickly; maintain food safety; control food costs; train all kitchen staff in production procedures, including new menu items.
• People Department Manager: ensure the restaurant hires qualified crew, provides thorough training, and schedules staff to meet sales and profit goals; help Crew get off to a good start and keep them recognized and motivated throughout their employment.
• Previous managerial experience preferred, ideally in a restaurant, retail, or hospitality environment.
• Positive team players with flexible schedules and a passion for working in a fast-paced environment.
• Must be 18 years or older.

Pay

• Department Manager wage (upon completion of all certifications) begins at $18 per hour, with a maximum of $27 per hour.

Benefits

• 10–15 days paid time off
• Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Short- and Long-Term Disability, life, and accident insurance
• Service awards
• Employee Resource Connection