Department Manager
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer from McDonald’s USA. If hired, the franchisee will be your employer, responsible for all employment matters at the restaurant.
About the Role
McDonald’s offers a career that inspires growth, provides good benefits, and creates opportunities for advancement. You’ll have the flexibility to choose your hours, pursue education, build skills, and work in an environment that values your contributions. Join a team that thrives on energy, purpose, and leadership while serving delicious food and creating feel-good moments for customers.
The company supports your goals with college tuition assistance, job training, and retirement benefits, helping you build a future beyond what you thought possible.
Responsibilities
Managers lead shifts weekly, ensuring customers receive a fast, accurate, and friendly experience. Some managers also oversee specific departments, setting goals, delegating tasks, and reporting results. Responsibilities vary by department:
- Guest Service Department Manager: Ensure crew and managers deliver a great customer experience, execute sales promotions effectively, train service staff in procedures, and organize Front Counter, McCafé, and Drive-Thru areas for optimal service.
- Kitchen Department Manager: Ensure the restaurant delivers high-quality, fast, and safe food, controls food costs, and trains kitchen staff in production procedures, including new menu items.
- People Department Manager: Hire qualified crew, train them effectively, and schedule staff to meet sales and profit goals. Ensure crew members have a positive start, are recognized, and stay motivated during their employment.
Requirements
- Previous managerial experience is preferred, ideally in a restaurant, retail, or hospitality environment.
- Must be a positive team player with a flexible schedule and a passion for working in a fast-paced environment.
- Must be 18 years or older to be a manager in these restaurants.
Benefits
- Medical, dental, and vision coverage.