Department Manager

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's USA. The franchisee is a separate company and employer responsible for all employment matters at the restaurant, including hiring, firing, disciplining, supervising, staffing, and scheduling employees.

About the Role

McDonald's offers a career that inspires growth, provides good benefits, and creates opportunities for advancement. As a Department Manager, you’ll lead shifts, ensure customers receive a fast, accurate, and friendly experience, and may also oversee specific departments with additional responsibilities.

Responsibilities

• General Manager Duties: Lead weekly shifts, delegate tasks, follow up on goals, and report results to the team.
• Guest Service Department Manager:
  • Ensure Crew and Managers deliver a great customer experience.
  • Oversee sales promotions and service staff training.
  • Maintain organization in Front Counter, McCafé, and Drive-Thru areas for optimal service.
• Kitchen Department Manager:
  • Ensure the restaurant delivers high-quality, fast, and safe food.
  • Control food costs and train kitchen staff on production procedures, including new menu items.
• People Department Manager:
  • Hire and train qualified Crew to meet sales and profit goals.
  • Schedule staff effectively and provide recognition and motivation.
  • Ensure Crew have a positive start and ongoing support during their employment.

Requirements

• Must be 18 years or older.
• Previous managerial experience preferred, ideally in a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and a passion for working in a fast-paced environment.

Benefits

• Competitive pay up to $18.00 per hour, depending on experience.
• 5–20 days of paid vacation.
• Three paid holidays, anniversary splash, and a 2-week sabbatical every ten years.
• Education benefits through Archways to Opportunity, including:
  • High School degree programs.
  • College tuition assistance.
  • English as a second language classes.
• Medical, dental, and vision coverage.
• Pre-tax flexible spending accounts.
• Short- and Long-Term Disability, life, and accident insurance.
• Paid Leaves of Absence.
• Employee Resource Connection and Service Awards.