Department Manager

About the role

The job involves leading shifts and departments in a McDonald's restaurant, ensuring a fast, accurate, and friendly customer experience. The role includes managing various departments such as Guest Service, Kitchen, and People.

Responsibilities

• Lead shifts to ensure a fast, accurate, and friendly customer experience.
• Manage assigned Systems like Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure Crew and Managers deliver a great customer experience.
• Manage Sales Promotions and ensure service staff are trained in procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Make sure the restaurant delivers high-quality food and controls food costs.
• Train kitchen staff in production procedures, including new menu items.
• Hire, train, and schedule qualified crew members to meet sales and profit goals.
• Support Crew in getting off to a good start and recognizing their efforts.

Requirements

• Previous McDonald's managerial experience, preferably in a restaurant, retail, or hospitality environment.
• A positive attitude and a passion for working in a fast-paced environment.
• Must be 18 years or older to be considered for the role.

Qualifications

Not specified in the job posting.

Skills

Not specified in the job posting.

Benefits

• Paid vacation
• Free Meals and meal discount program
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Free Uniforms
• Short- and Long-Term Disability, life, and accident insurance
• Operation based incentives and rewards
• Service awards
• McPerks employee discount program
• On-the-job training
• Referral program

Pay

Competitive pay is offered.

Schedule

The schedule is operation-based and may vary.