Department Manager

About the role

McDonald's Works for Me. I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow. The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in. The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits. Let’s talk. Make your move.

Responsibilities

• Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit.
• Some managers also lead Departments, managing assigned Systems such as Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.
• Guest Service Department Manager responsibilities may include ensuring Crew and Managers deliver a great customer experience, that sales promotions are executed well, that all service staff are trained in service procedures, and that the Front Counter, McCafé and Drive-Thru areas are organized for optimal service.
• Kitchen Department Manager responsibilities may include ensuring the restaurant delivers great quality food quickly, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new menu items.
• People Department Manager responsibilities may include ensuring the restaurant hires qualified crew, trains them well, and schedules them to meet sales and profit goals, as well as getting new crew off to a good start and recognizing and motivating them throughout their tenure.

Requirements

• Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment.
• Positive team player with a flexible schedule who likes to have fun.
• Passion to work in the famously fast‑paced McDonald’s environment.
• Must be 18 years or older to be a manager in a corporate‑owned restaurant.

Benefits

• 15‑25 days paid vacation
• 10 paid holidays
• Anniversary splash
• 8‑week sabbatical every 10 years
• Education through Archways to Opportunity: opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and Long‑Term Disability, life and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program