Department Manager

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer responsible for all employment matters at the restaurant.

About the role

McDonald’s offers a career that inspires growth, provides good benefits, and supports advancement. You’ll have the opportunity to choose your hours, pursue education, build skills, and work in a fast-paced environment with a team that values energy, leadership, and customer service.

Responsibilities

Managers lead shifts and ensure customers receive a fast, accurate, and friendly experience. Some managers also lead specific departments with the following responsibilities:

• Guest Service Department Manager: Ensure crew and managers deliver a great customer experience, execute sales promotions, train service staff, and organize Front Counter, McCafé, and Drive-Thru areas for optimal service.
• Kitchen Department Manager: Ensure the restaurant delivers high-quality food quickly and safely, controls food costs, and trains kitchen staff on production procedures, including new menu items.
• People Department Manager: Hire and train qualified crew, create schedules to meet sales and profit goals, onboard new employees effectively, and motivate and recognize staff.

Requirements

• Previous managerial experience preferred, ideally in a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and passion for working in a fast-paced environment.
• Must be 18 years or older.

Benefits

• Paid vacation time.
• Education through Archways to Opportunity, including high school degree programs, college tuition assistance, and English as a second language classes.
• 401k matching.
• Medical, dental, and vision benefits.
• Opportunities for advancement.