Department Lead - Outdoor Power Equipment (Illinois)

Responsibilities

• Oversee a range of activities including scanning outs, inventory management, recovery, price changes, planogram sets, department cleanliness, and adhering to the indoor merchandising guide.
• Maintain accurate inventory levels by conducting regular stock counts, scanning your outs, reconciling discrepancies in inventory, and replenishing department inventory.
• Oversee the recovery process to ensure the department maintains a neat, organized, and visually appealing appearance.
• Collaborate with relevant teams to execute price changes accurately and efficiently.
• Manage the implementation of playbook features and planogram sets, ensuring products are arranged according to company guidelines.
• Maintain a high level of cleanliness and orderliness within the department.
• Provide exceptional customer service using the customer engagement model.
• Support at the front end by processing transactions or loadouts as required.
• Operate various retail equipment such as handheld devices, forklifts, pallet jacks, ladders, and computers.
• Participate in cross-training for flexibility in various departments and responsibilities.
• Leverage learning initiatives to acquire new knowledge and refine existing skills.
• Provide friendly, proactive, and professional support to others.
• Exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.

Qualifications

• At least 2 years of retail experience with knowledge of specific department.
• Excellent verbal and written communication skills.
• Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
• Demonstrated adaptability in response to changing priorities, unexpected challenges, and evolving business needs.
• Strong problem-solving skills to quickly identify and address issues.
• Ability to remain composed and focused during high-pressure situations.
• Demonstrated ability to prioritize tasks, meet deadlines, and maintain attention to detail.
• Excellent verbal and written interpersonal and communication skills.
• Excellent customer service skills.
• Flexibility with hours: ability to work a 40-hour workweek with varied hours, days, nights, and weekends as business dictates.

Supervisory Responsibilities

None

Pay and Benefits

The pay range for this position is $17.50 - $21.35 per hour, with exact compensation determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. Eligible associates may also receive overtime pay in compliance with applicable laws. For more information on benefits, please visit here.