DEP - EXC: Business Analyst

Pinnacle Method Consulting's mission is to help job seekers reach their career peak by accessing top-tier opportunities. We systematically source and verify roles from premier employers.

About the role

This position functions as a Business Analyst on an existing development team, responsible for working with the customer and the development team under the direction of a team lead to ensure the system functions as desired. Responsibilities include testing, requirements gathering, documentation, and customer support.

All positions have a 37.5-hour work week.

Responsibilities

• Gather and document business, functional, user (stakeholder), and quality-of-service (non-functional) requirements
• Create user stories, tasks, and bugs in Azure DevOps Studio or similar software
• Participate in facilitated workshops for requirements analysis
• Test and document requirements related to software application accessibility (WCAG 2.1 preferred)
• Conduct full system testing with overall functionality
• Support software in a production environment and handle customer-reported issues
• Develop user guides and provide training or other Business Analyst activities as needed
• Communicate clearly with users and clients

Requirements

• 2+ years of experience with requirements gathering
• 2+ years of experience supporting software in a production environment and handling customer-reported issues
• 2+ years of experience developing business requirements documentation
• 2+ years of experience conducting full system testing with overall functionality
• Experience working on a Scrum Team or similar Agile development team
• Experience with automated testing practices and software, such as Selenium
• Strong organization and writing skills
• Familiarity with formal requirements gathering methodologies
• Experience testing or documenting accessibility standards (WCAG 2.1 preferred)
• Prior Commonwealth experience (highly desired)

Notes

• Vendor rate is $$. Candidate must accept the rate.
• Candidate or their vendor must report onsite at the start and end of the contract to inventory and confirm the condition of Commonwealth-issued equipment. Equipment will not be mailed.