Dentist- Oral Health Quality Lead

Essential Duties And Responsibilities

• Performs a combination, but not necessarily all, of the following duties:

Essential Clinical Duties (80%)

• Provide comprehensive general dental services including diagnosis, treatment, prevention, and patient education.
• Deliver restorative treatments, performing oral hygiene and preventive procedures.
• Carry out periodontal services including but not limited to SRP and Periodontal Maintenance, providing endodontic therapy, performing dental extractions, and offering pediatric dental service.
• Perform examinations, cleanings, restorations, extractions, endodontic procedures, and other indicated treatments within scope of licensure and credentialing.
• Develop and implement individualized treatment plans that ensure high-quality, evidence-based care.
• Collaborate with dental assistants, hygienists, and support staff to maintain efficient and effective clinical operations.
• Ensure proper documentation and charting in the electronic dental record in compliance with organizational policies and regulatory requirements.
• Promote oral health education and prevention programs to improve patient and community health outcomes.

Administrative, Quality, Risk, and Compliance Duties (20%)

• Lead and coordinate dental quality assurance, quality improvement, and patient safety initiatives across all dental sites.
• Conduct ongoing risk assessments and assist in developing mitigation strategies to promote patient safety and reduce potential liabilities.
• Address and coordinate responses to patient complaints and grievances, ensuring timely, empathetic, and compliant resolutions.
• Keep up to date clinical performance data and support the Chief Dental Officer and Dental Director in analyzing clinical performance and developing strategies for continuous improvement.
• Collaborate with the Risk management and Quality Department to align oral health quality initiatives with organizational and HRSA standards.
• Identify trends, conduct root cause analyses, and recommend evidence-based solutions to improve service delivery and patient satisfaction.
• Maintain and improve quality monitoring tools and dashboards to track performance and outcomes.
• Conduct and manage dental chart audits, peer reviews, and provide feedback processes.
• Develop and deliver educational sessions and materials for staff related to compliance, quality improvement, and risk management.
• Ensure ongoing compliance with federal, state, and HRSA regulations applicable St. Johns dental programs.
• Support provider onboarding and training on compliance, risk, and quality processes.
• Participate in internal and external audits, quality reporting processes.