Dental Treatment Coordinator - Full Time

About the role

Join DOCS Dental as a Member Coordinator – Be the Friendly Face of Our Military Dental Practice!

DOCS Dental is seeking a welcoming, organized Member Coordinator to join our team in a state-of-the-art dental practice serving military families and veterans. As part of the Army and Air Force Exchange Services, our practice is committed to building lasting relationships with our patients in a warm, family-like atmosphere.

Office Hours

• Monday – Friday: 8:00 a.m. – 5:00 p.m.
• Saturdays: 8:00 a.m. – 4:00 p.m.

Your Key Responsibilities

• Organize workflow, prioritize tasks, and handle multiple responsibilities efficiently.
• Greet patients warmly, making them feel comfortable and valued.
• Answer a multi-line phone system with friendly, professional etiquette.
• Schedule appointments using our Denticon software and ensure data accuracy.
• Perform daily close-out procedures and maintain a tidy reception area.
• Build positive relationships with patients and provide excellent customer service.

Requirements

• High school diploma and at least 1-2 years of administrative experience.
• Current driver’s license and reliable transportation.
• Must have or be willing to obtain a Real ID before starting.
• Preferred experience in a dental office and knowledge of dental software.
• Strong organizational, communication, and Microsoft Office skills.
• Thorough criminal background check and urinalysis required.

What We Offer

• Competitive salary based on experience.
• The chance to provide care to military dependents, making a lasting impact.
• Generous Paid Time Off and paid holidays.
• Comprehensive health, vision, and dental coverage.
• Health Savings Account (HSA), Long Term Disability, and Short-Term Disability & Life Insurance options.
• 401K with company matching contributions.

Commitment To Diversity And Inclusion

DOCS Health is proud to be an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees and applicants, free from unlawful discrimination and harassment, ensuring everyone feels valued and respected.