Dental Support Specialist / Cross-Trained Office & Clinical Assistant
Paint Creek Network · Rochester, MN · 2 mo ago
Full-time
Job Type: Full-time (Monday – Thursday)
About The Role
Are you a people person who loves variety in your workday? We are looking for an energetic and enthusiastic Dental Support Specialist to join our team! This is a unique, dynamic "hybrid" role where you will be the ultimate team player, splitting your time between welcoming patients at the front desk and supporting our clinical team in the back. If you are organized, eager to learn, and love providing a warm, welcoming experience for others, we want to hear from you. No prior dental experience is required; we are willing to train the right individual.
Responsibilities
- Front Desk & Concierge: Greet patients with a warm smile, answer phone calls, schedule appointments using Eaglesoft, and maintain a welcoming reception area.
- Hygiene Support: Assist our dental hygienists by flipping, cleaning, and prepping treatment rooms to ensure a smooth, efficient daily schedule.
- Sterilization Technician: Clean, disinfect, and sterilize dental instruments and equipment following safety guidelines.
- Patient Hospitality: Serve as an office concierge, ensuring patients feel comfortable, informed, and cared for from the moment they walk in until they leave.
Requirements
- Outstanding communication and customer service skills.
- Ability to multitask and happily switch gears throughout the day.
- A positive, collaborative attitude with a strong desire to learn new clinical skills.
- Prior experience with Eaglesoft software is a huge plus, but not required.
- High school diploma or equivalent.
- Reliable, punctual, and professional in appearance and demeanor.
Benefits
- Comprehensive, paid on-the-job training in both dental administration and clinical assisting.
- A supportive, positive, and growth-oriented team culture.
Schedule
Monday – Thursday, with weekends and evenings free.