Dental Scheduling Coordinator

Responsibilities

• Manage the daily schedule to ensure efficient patient flow and provider time utilization.
• Confirm, reschedule, and fill appointments as needed to maintain productivity.
• Communicate with patients in a professional and caring manner, both in person and over the phone.
• Cook up with hygienists, assistants, and the doctor to balance schedules and accommodate patient needs.
• Handle cancellations, emergencies, and same-day changes quickly and professionally.
• Maintain accurate patient information and appointment records in the dental software system.
• Aid with front desk tasks, including patient check-in/out and administrative support.

Qualifications

• Minimum 1+ year of experience working in a Dental setting required.
• Experience with dental scheduling software (Dentrix, Eaglesoft, Open Dental, Curve, etc.) required.
• Familiarity with dental procedures and insurance terminology.
• Strong communication skills with a patient-centered, empathetic approach.
• Excellent organization and time management abilities.
• Ability to multitask and stay calm in a fast-paced environment.
• Professional and dependable team player with a positive attitude.
• Proficiency with Microsoft Office, email, and digital scheduling tools.