Dental Revenue Cycle Manager

We are growing and looking to add a Revenue Cycle Manager to our team on the East Coast. The right candidate for this opportunity will reside full-time in Eastern Time Zone locations.

Responsibilities

• Organize and strategize to increase collections
• Improve insurance processing
• Work with leadership to develop, plan, organize, and implement revenue cycle policies and workflow to achieve operational excellence
• Maintain confidentiality in compliance with HIPAA regulations
• Follow up on denied/rejected insurance claims
• Train front office teams on required images, narratives, and supporting documentation to process claims
• Post insurance checks
• Audit patient accounts
• Reduce adjustments and bad debt
• Process patient refunds
• Oversee resolution of contract payment issues and assist in collection efforts
• Serve as liaison with and provide support to dental offices on insurance posting, insurance verifications, EOB training, etc.
• Assist in external financial statement audits, insurance audits/inquiries, and internal compliance requests
• Other duties as requested or assigned

Requirements

• Minimum of 5+ years of dental billing, accounts receivable, or revenue cycle experience
• Multi-site experience required
• HS diploma minimum; prefer advanced education in a related field
• Knowledge of dental insurance and terminology, and dental software (Open Dental strongly preferred)
• Experience working within the portals and websites of all insurances
• Experience working all levels of accounts receivables, both patient and insurance, aged and new
• Motivated to collect and resolve claims
• Excellent written and verbal communication
• Excellent working knowledge of MS Office, Excel, and proficient computer skills in general
• Extremely detailed and organized
• Self-starter and self-motivator
• Ability to work independently and follow through on tasks
• Strong team player, analytical, critical thinking, and problem-solving skills
• Ability to communicate within all levels of the organization

Schedule

This position will be remote with occasional travel.