Dental Registration - Riley - Full Time Days

About the role

Location: Riley Outpatient Center. Oversees patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Hours: Monday 7:30am‑4pm, Tuesday 7:30am‑5:10pm, Wednesday 7:30am‑5:10pm, Thursday 7:30am‑4:30pm, Friday 7:30am‑2:10pm.

Responsibilities

• Registration
• Check patients in and out
• Take care of incoming calls
• Working with insurance and co‑pays
• Collection and Finance treatment plans
• Schedules appointments
• Interviews patients for appropriate medical information
• Explains charges and policies of the department/hospital
• Validates and enters charges into appropriate systems
• Collects necessary payment
• Answers incoming calls and directs patients and visitors appropriately
• Expected to precept current Registration Specialist team members
• Performs higher level functions appropriate for clinic defined by clinic management
• Participates annually in Rapid Improvement Events and/or Quality Improvement projects
• Participates in peer interviewing and assists with new team member orientation
• Leads daily huddles as needed or requested by leadership

Requirements

• High School Diploma or GED required
• Prior dental experience preferred
• Prefer relevant experience in a health care setting
• Ability to learn and retain medical coding; ICD‑10; CPT coding preferred
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred

Skills

• Basic proficiency in MS Office (Word, PowerPoint, Excel)

Schedule

• Monday: 7:30am‑4pm
• Tuesday: 7:30am‑5:10pm
• Wednesday: 7:30am‑5:10pm
• Thursday: 7:30am‑4:30pm
• Friday: 7:30am‑2:10pm