Dental Receptionist with Experience

About the Role

We are looking for an experienced, detail-oriented Dental Receptionist to become a valuable member of our dental practice. The ideal candidate will possess exceptional interpersonal skills and a passion for providing excellent patient care both in person and over the phone.

Responsibilities

• Welcome and assist patients with a warm and professional demeanor
• Manage appointment scheduling efficiently and maintain the office calendar
• Handle patient inquiries, phone calls, and emails promptly and courteously
• Train to learn commonly asked questions about dental procedures, insurance specifications, and office policies
• Verify insurance eligibility for private dental plans
• Use Open Dental Software to maximize the doctor's schedule
• Work effectively in a team, lending a hand when needed for the benefit of our patients

Requirements

• Previous experience in a dental or medical office setting is advantageous but not mandatory
• Hospitality and communication skills (mandatory)
• Organizational skills, multi-tasking, and learning on the job (mandatory)
• Warm and welcoming presentation, tone, and etiquette (a must)
• Ability to work effectively in a fast-paced environment with attention to detail
• Bilingual proficiency in Spanish is highly desirable
• Hotel/hospitality skills preferred

Benefits

• Competitive salary
• Employee discounts
• Opportunity for advancement
• Paid time off
• Parental leave
• Paid holidays when the office is closed (for anyone working on those days)
• Paid sick days
• Company parties