Dental Receptionist - Part Time

About the Role

The Dental Receptionist manages patient appointments, updates patient records, and handles inquiries with compassion and efficiency. They ensure smooth front-desk operations, including greeting patients, verifying insurance, collecting payments, and maintaining organized waiting and office areas.

Responsibilities

• Greet patients, check them in, update information, and guide them to waiting areas.
• Answer calls to schedule, reschedule, and confirm appointments, and provide reminders.
• Verify insurance details, process payments, and update records.
• Create and maintain patient case files, prepare charts, and manage office tasks such as filing, copying, and faxing.
• Assist with insurance verification and maintain confidentiality of patient information.
• Perform general office duties to support practice efficiency.

Requirements

• High school diploma or GED; dental assistant or x-ray certification preferred.
• Customer service experience, with computer skills and proficiency in multi-line phones.
• Knowledge of dental/medical terminology, insurance coding, and confidentiality practices preferred.
• Strong communication, organizational, and compassionate customer service skills.
• Bilingual in English and Spanish is a plus.