Dental Receptionist

About the role

Lane & Associates Family Dentistry is seeking a friendly, organized, and customer-focused Dental Receptionist to join our warm, welcoming, and supportive team in Fayetteville.

Responsibilities

• Answer incoming calls, texts, and emails while responding to patient inquiries with professionalism and care
• Assist with scheduling, rescheduling, and confirming patient appointments while maintaining accuracy in Denticon
• Collect, verify, and update patient demographic and insurance information
• Help create a welcoming and positive experience for every patient who walks through our doors
• Maintain a clean, organized, and efficient front office environment
• Collaborate with clinical and administrative team members to support daily office operations
• Complete additional administrative tasks and projects as assigned

Requirements

• High School Diploma or GED required
• Previous experience in dental required
• Dental experience is a plus, but we are willing to train the right candidate with a positive attitude and strong work eth work ethic
• Comfortable learning and using computer systems and office technology
• Excellent organizational and time management skills
• Strong verbal communication and interpersonal skills
• Professional appearance with a friendly, team-oriented attitude
• Ability to lift up to 15–20 pounds as needed

Benefits

• Competitive pay
• Comprehensive insurance coverage including Health, Vision, Dental, Life, Disability, and FSA
• 401(k) Employer Contribution Plan after 90 days
• Quarterly performance bonus opportunities
• Employee Assistance Program (EAP)
• Uniform allowance
• Paid Time Off and Paid Holidays
• Fridays off at 2:00 PM
• Paid training classes and ongoing development opportunities
• Volunteer opportunities through our Smile Squad program, with chances to earn exciting prizes
• Fun team events, employee appreciation activities, giveaways, and social campaigns throughout the year
• Birthday and work anniversary surprises sent directly from our owners
• Employee discounts at major retailers

As the Official Team Dentist of the Carolina Hurricanes and Durham Bulls, our team members enjoy opportunities throughout the year to win game tickets, VIP experiences, exclusive giveaways, and participate in exciting partnerships and company-sponsored events.