Dental Receptionist
About the role
Pelican Park Dental Care is seeking a Business Assistant to join their team. The position is scheduled Monday through Friday from 8am to 5pm.Responsibilities
- Greet and welcome patients to create a positive first impression.
- Manage front office duties such as answering phones, checking office mail and email, and communicating with patients and insurance companies.
- Utilize Dentrix for patient scheduling and records.
- Schedule and confirm appointments for multiple providers in the office.
- File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
- Post insurance and patient payments and process accounts receivables.
- Review treatment plan fees and payment options with patients.
- Partner with providers and the team to implement Heartland Dental systems to optimize office potential.
Requirements
- 1+ years of experience in a dental front desk position.
- 1+ years of experience with insurance billing and accounts receivable.
- Dentrix or other dental software experience.
- Experience working in a fast-paced and customer-centric environment.
- Excellent communication and organizational skills.
Qualifications
- Ability to perform essential duties satisfactorily with or without reasonable accommodation.
- Prolonged periods sitting at a desk and working on a computer.
- Able to lift up to 15 pounds at times.
- Availability to attend virtual training sessions (or in-person).
Skills
- Strong communication skills.
- Organizational skills.
- Insurance billing experience.
- Front office management experience.
Benefits
- Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
- Front-loaded education and training.
- Opportunity to be part of a secure company with 20+ years of industry-leading experience.
- Opportunity for unlimited growth potential.
- Access to on-demand Daily Pay.
What You’ll Gain
- Opportunity to be part of a supportive and collaborative team.
- Opportunity to work in a diverse and inclusive environment.
- Stability and growth potential within a reputable organization.
About Pelican Park Dental Care
Pelican Park Dental Care is a unique dental office serving the community. They pride themselves on fostering a family-like atmosphere and collaborating with their team to provide the best possible care for their patients. Located between the Green Leaves and Cherry Creek subdivisions, near the intersection of Lonesome Road and Highway 190, Pelican Park Dental Care is dedicated to serving the needs of their community.
What our team is looking for
- Passion for helping provide excellent patient care.
- Experience in a dental front desk position.
- Experience with insurance billing and accounts receivable.
- Experience using Dentrix or other dental software.
- Experience working in a fast-paced and customer-centric environment.
- Strong communication and organizational skills.
Physical Requirements
- Ability to perform essential duties satisfactorily with or without reasonable accommodation.
- Prolonged periods sitting at a desk and working on a computer.
- Able to lift up to 15 pounds at times.
- Availability to attend virtual training sessions (or in-person).
Additional Information
- Tuberculosis (TB) test is required for all new hires in dental office positions.
- The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided.
- This is a standard requirement for dental office roles and must be completed prior to starting employment.
- Not applicable in state of FL & TN.
About Heartland Dental
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.